Cluster Manager - South Africa

RedCloud; Johannesburg; On-site; ZAR 40,000 - 80,000; Full time

Job summary

A dynamic South African company in the FMCG sector is seeking a Cluster Manager to facilitate trade between distributors and wholesalers. The ideal candidate will possess significant experience in the retail industry, fostering relationships and driving transactions while achieving defined revenue targets.

Benefits

25 days annual leave increasing to 26 days

Company Equipment

Qualifications

• 5-10 years of experience in retail or FMCG/B2B marketplace.
• Understanding of customer experience and relationship management.
• Ability to analyze data and derive insights.

Responsibilities

• Facilitate and close bulk trade transactions between Distributors and wholesalers.
• Manage relationships with top Distributors & wholesalers.
• Drive revenue by increasing bulk purchases on the platform.

Skills

Customer experience

Relationship management

Analytical skills

Business writing

Education

Bachelor’s degree in business administration or Marketing

Tools

ERP tools

CRM tools

MS Excel

Job description

RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets.

RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better decisions. RedCloud enables FMCG Brands to seize new opportunities in emerging markets, facilitates access to more buyers & streamlines operations for Distributors, and helps Local Merchants spend more time selling products, not searching for them.

The company comprises a highly diverse, dynamic team of driven talented people from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.

We are seeking a highly motivated and results driven individual with deep understanding of the FMCG sector in South Africa to join us as a Cluster Manager. The role-holder will ensure a B2B trade-initiation, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters. The successful candidate report to Head of Sales – South Africa.

Main Responsibilities

• B2B trade-initiate, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters.
• Partner Relationship Management-build & manage relationship with top Distributors & wholesalers to maintain consistency & grow transactional volume.
• Revenue Generation- own revenue targets by driving bulk purchases and consistent trading activity on the RedCloud platform
• Market Intelligence- stay updated on markets trends, pricing and competitor activities, identify high demanding SKU and fast-moving products.
• Pipeline Development- develop and maintain a strong pipeline of potential trading partners & opportunities within the cluster.
• Reporting & performance monitoring – provide weekly and monthly reports on trading activities, partner performance and revenue contribution.
• Collaboration - work closely with theHead of Sales – South Africa, marketing, operations and product teams to align on trade strategies and resolve partner issues. Of which targets and expectations would be conveyed to the Cluster Managers by the Head of Sales – South Africa.

Experience we think you'll need :

• Bachelor’s degree in business administration, Marketing, or a related field.
• Previous experience (5 - 10 years) in retail, preferably within an FMCG or a B2B marketplace environment.
• Strong understanding of customer experience and relationship management.
• Good business writing and interpersonal skills to effectively collaborate with internal and external stakeholders at all levels.
• Excellent analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions. Knowledge of MS Excel at intermediate level a must have.
• Self-starter with a proactive approach, able to work independently and take ownership of projects.
• Proficiency in the use of ERP and CRM tools would be a great advantage.
• Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.
• Plus, you will get :
• 25 days annual leave increasing to 26 days after your first 12 months in the business.
• Company Equipment

Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we’re on!

RedCloud I We're growing!

RedCloud I Red101 App I Open Commerce

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