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Club V attendant

Virgin Active South Africa

Cape Town

On-site

ZAR 50 000 - 200 000

Full time

30+ days ago

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Job summary

An established industry player is seeking a passionate individual to enhance the experience of Club-V Max members. This role involves creating a nurturing and engaging environment for children while ensuring safety and operational standards are met. You will be responsible for managing access, planning activities, and providing excellent service to members. If you have a love for children, possess strong interpersonal skills, and are adaptable in a dynamic setting, this opportunity is perfect for you. Join a team dedicated to making a positive impact in the lives of families and children.

Qualifications

  • Clear Criminal Check is mandatory.
  • Must have the ability to conduct physical games confidently.

Responsibilities

  • Manage electronic access for Club-V members effectively.
  • Control stock and maintain the Club-V environment.

Skills

Affinity for children
Ability to entertain children
Adaptability
Action orientation
Trustworthiness
High Interpersonal skills (EQ)

Education

Up to date First Aid Training
Up to date in-house Club-V Training
Up to date Active Play Training

Job description

Your Purpose...

  • To make exercise irresistible to your Club-V Max members
  • To interact, entertain education and stimulate your Club-V Max members
  • To maintain a safe, hygienic and clean environment
  • To provide a happy and welcoming environment
  • To create a nurturing environment for small toddlers and babies
  • To demonstrate great product knowledge and actively promote the offering
  • To provide an effective member service and feedback to members
Your Duties And Responsibilities...

  • To correctly control and manage electronic access and exit of all Club-V members to the Club-V Max facility.
  • To manage all access cards ensuring that they are valid and contain all relevant information.
  • To effectively manage the 2 consecutive hour rule.
  • To follow the monthly activity roster and theme correctly.
  • To ensure that you plan your activities and execute these on an ongoing basis.
  • To ensure that you are informed and that you adhere to all emergency procedures in a competent fashion.
  • To ensure that you correctly meet all operational standards and requirements and that you understand all of these.
  • To maintain control of the Club-V environment.
  • To report any incidents immediately to your MOD and/or Club-V Manager.
  • To correctly control stock within the Club-V Max facility including toys, arts & crafts, disposables/consumables, cleaning aids, movement equipment, games, puzzles, books etc. using the relevant checklists in the Mntwana Box.
  • To ensure that all sleeping and feeding rosters are accurately filed and saved.
Our Minimum Requirements...

We can't live without...

  • A Clear Criminal Check
  • Up to date First Aid Training
  • Up to date in-house Club-V Training
  • Up to date Active Play Training
  • Affinity for children
  • Ability to entertain children
  • Able to conduct physical games and activities with confidence
  • Able to learn and implement new juniors programmes
We'd like you to have...

  • Adaptability (must be able to adapt to a fast paced, changing environment)
  • Be curious (must be willing to succeed, seek opportunities to learn and grow)
  • Have a winning mentality (must be willing to go over and above to achieve success)
  • Must be motivated to achieve success.
  • A commitment to making a difference in people’s lives.
  • A Growth mindset
  • The ability to work independently.
  • Trustworthiness (must always act in doing the right thing)
  • A drive to create moments of magic for our members.
  • The ability to make decisions and take ownership and responsibility for the decision.
  • Action orientation
We'd love you to have...

  • Wellness knowledge, beyond the health club
  • The ability to make quick and bold decisions.
  • The ability to be agile.
  • The ability to be collaborative.
  • High Interpersonal skills (EQ)
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