Cloud Services Program Manager

Blue Pearl HQ; Johannesburg; On-site; ZAR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Remote-friendly discussions

Job summary

A prominent cloud services company is seeking a Cloud Services Program Manager to oversee the delivery of cloud transformation efforts. The role involves managing relationships with executive IT leaders and ensuring the delivery aligns with client expectations. Ideal candidates will have a minimum of 15 years in IT service delivery with 5 years in leadership. Strong knowledge of cloud platforms is essential. Join this innovative team to drive growth in a crucial sector.

Qualifications

• 15 years of experience in IT service delivery, with 5 years in a leadership role.
• Proven experience in managing multi-tower delivery (infrastructure, applications, cloud, security).
• Familiarity with cloud governance, FinOps, and security best practices.
• 15+ years in IT service delivery with at least 5 years in a leadership role.
• Experience managing multi-tower delivery (infrastructure, applications, cloud, security).
• Familiar with RFPs, contract management, service delivery models and governance.

Responsibilities

• Lead end-to-end delivery of cloud programs across multiple workstreams.
• Act as the primary delivery interface between the client and internal teams.
• Manage cross-functional teams including cloud architects and engineers.
• Manage cross-functional teams including cloud architects, engineers and vendors.
• Oversee migration, optimisation and integration of cloud platforms.
• Lead program governance including planning, execution, risk management and reporting.
• Drive growth within existing and new clients in the region.
• Collaborate with partners and advisors.

Skills

Cloud platforms (AWS, Azure, GCP)

Stakeholder management

Negotiation skills

Communication skills

Education

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field

Job description

Job Description

The Cloud Services Program Manager is responsible for overseeing the end‑to‑end delivery of Cloud Transformation and Operations. As a cross‑functional leader, the Cloud Services Program Manager builds and nurtures strong relationships with executive IT leadership within the client organization and enables the growth of the Cloud business in the region. This role ensures that all contractual obligations are met, delivery is aligned with client expectations, and business outcomes are achieved. It also plays a crucial role in strategic planning for acquiring new clients with solutions to solve client challenges.

Key Responsibilities

• Lead end‑to‑end delivery of cloud programs across multiple workstreams.
• Own and manage the overall delivery portfolio for the region, ensuring alignment with contractual commitments and business objectives.
• Act as the primary delivery interface between the client and internal teams, ensuring high levels of customer satisfaction and stakeholder engagement.
• Manage cross‑functional teams including cloud architects, engineers, and third‑party vendors.
• Oversee migration, optimisation, and integration of cloud platforms (e.g., AWS, Azure, GCP).
• Lead program governance, including planning, execution, risk management, and reporting across multiple projects and service lines.
• Drive growth within existing and new clients in the region.
• Collaborate with partners and advisors.

Requirements

Required Qualifications

• Proven experience delivering large‑scale cloud programs ideally in enterprise environments.
• Strong understanding of cloud platforms (AWS, Azure, GCP) and associated services.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 15 years of experience in IT service delivery with at least 5 years in a leadership role managing large client accounts.
• Proven experience in managing multi‑tower delivery (e.g., infrastructure, applications, cloud, security).
• Strong understanding of RFPs, contract management, service delivery models, and governance frameworks.
• Excellent stakeholder management with ability to engage and advise executive IT leaders.
• Excellent communication, negotiation, and stakeholder management influencing skills.
• Familiarity with cloud governance, FinOps, and security best practices.
• Experience working in global delivery models and managing distributed teams.
• Background in infrastructure, DevOps, or cloud architecture.