As a Cloud Engineer at SEIDOR Networks, you will be responsible for designing, implementing, managing, and supporting cloud-based infrastructure and services for both internal operations and a diverse customer base.
This role requires strong hands-on experience with public and hybrid cloud environments (Microsoft Azure, AWS, Huawei Cloud, Microsoft, etc.) and a solid understanding of networking, virtualization, security, and automation within the MSP landscape.
Key Responsibilities:
- Design, deploy, and maintain scalable cloud infrastructure solutions on Microsoft Azure, AWS, Huawei Cloud, and Microsoft.
- Implement cloud-based networking, security, and backup solutions.
- Provide Tier 2 / 3 technical support for cloud-related incidents and requests.
- Migrate on-premises workloads and services to cloud platforms.
- Work closely with the service desk, project teams, and account managers to deliver cloud services aligned with customer needs.
- Monitor system performance, availability, and security of cloud environments.
- Maintain and update infrastructure-as-code scripts (e.g., using PowerShell).
- Ensure proper documentation of cloud environments, configurations, and changes.
- Participate in capacity planning, disaster recovery design, and compliance initiatives.
- Stay up to date with industry trends and new cloud services to provide recommendations and improvements.
Role Requirements: Qualifications
- Matric (Grade 12) is essential.
- Relevant IT certifications required: AWS Solution Architect Associate, Azure Administrator Associate, Microsoft Certified. Relevant certifications highly preferred: Azure Solutions Architect – Professional, AWS Solution Architect – Professional.
- Degree or diploma in Computer Science, Information Technology, or related field (preferred).
Technical Experience
- 3-5 years of experience in a cloud engineering and infrastructure support role, preferably within an MSP or IT service provider.
- Strong hands-on experience with Microsoft Azure, Azure AD, AWS, and Huawei Cloud is beneficial.
- Experience with Virtualization technologies (e.g., Hyper-V, VMware).
- Familiarity with networking concepts (DNS, VPNs, routing, firewalls, etc.).
- Proficiency in scripting and automation (e.g., PowerShell, Terraform, Bash, Cloud CLI).
- Knowledge of backup and disaster recovery solutions in cloud environments (e.g., Veeam, Azure Site Recovery, AWS).
- Experience with cloud monitoring tools (e.g., Azure Monitor, Log Analytics, CloudWatch, CloudTrail).
Key Attributes:
- Leadership & Team Empowerment: Inspires, motivates, coaches, and mentors team members.
- Highly Organized & Detail-Oriented: Manages multiple projects with attention to detail.
- Strong Communication & Influence: Communicates clearly and interacts confidently with all stakeholders.
- Strategic Thinker: Uses data-driven insights for improvements.
- Adaptability & Resilience: Thrives in a dynamic environment, remains calm under pressure.
- Customer-Centric Mindset: Balances customer needs with internal capabilities.
- Problem-Solving Orientation: Proactively addresses issues with root cause analysis.
- Process-Driven but Flexible: Values governance but adapts when necessary.
- Integrity & Professionalism: Demonstrates honesty and ethical leadership.
- Results-Oriented & Accountable: Focuses on outcomes, owns role performance.