Clinics Administrator - Talent Pool

Discovery Limited; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Discovery Limited seeks a Clinics Administrator to manage administrative tasks and support Nurses at onsite clinics. The role involves scheduling appointments, maintaining medical files, and ensuring compliance with healthcare standards. Candidates should have strong interpersonal skills and at least 1 year of administrative experience.

Qualifications

• At least 1 year of administrative experience required.
• Proficient in Microsoft Office.
• Strong service orientation and relationship skills essential.

Responsibilities

• Manage administrative tasks and support Nurse at clinics.
• Schedule and confirm appointments to optimize workflow.
• Ensure compliance with healthcare regulations.

Skills

Strong relationship skills

Excellent service orientation

Effective time management

Initiative taker

Process and task-oriented

Discretion in handling confidential information

Education

Senior Certificate / Matric

Tools

Microsoft Office

Job description

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Clinics Administrator - Talent Pool
Business Unit : Discovery Health

Function : Administration and Office Support

Discovery – Health Administrator – Clinics

About Discovery: Discovery's core purpose is to make people healthier and to enhance and protect their lives.

We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery.

Our fast-paced and dynamic environment enables smart, self-driven people to be their best.

As global thought leaders, Discovery is passionate about innovating to not only achieve financial success but also to ignite positive and meaningful change within society.

About Discovery Healthcare Services

DHCS consists of seven subsidiary businesses supported by dedicated Shared Services and Finance. These include:

• Health Coaches
• Southern Rx Pharmacy
• Discovery Medical Suppliers
• Home Care
• Corporate Clinics

DHCS aims to:

• Provide quality care by bridging gaps in the current market with high-quality services
• Enhance the member journey through convenience, reduced co-payments, and less administrative burden
• Realise scheme savings by expanding through supply chain improvements and better procurement
• Differentiate the brand by providing members with innovative services leveraging the latest health technology

Key Purpose

The Clinic Administrator will manage all administrative tasks and support the Nurse at onsite clinics for our clients, in line with the clinics' operating hours.

The services at these clinics may include Primary Health Care, Occupational Health Care, or both.

Responsibilities include but are not limited to:

• Scheduling and confirming appointments to optimize workflow and minimize patient wait times
• Updating, organizing, and securing medical files for quick access
• Overseeing waiting areas
• Acting as liaison between patients, medical staff, and external stakeholders
• Monitoring supplies and maintaining inventory levels
• Ensuring clinic compliance with healthcare regulations, policies, and standards
• Assisting medical personnel with administrative tasks
• Addressing patient queries and resolving complaints
• Compiling and submitting reports to management
• Ordering stationary
• Facilitating calibration, maintenance, and repairs of clinical equipment
• Managing medical waste collection and disposal
• Supporting administration for incapacity support, case management, and return-to-work processes

Personal Attributes and Skills

• Strong relationship skills
• Excellent service orientation
• Initiative taker
• Process and task-oriented
• Discretion in handling confidential information
• Effective time management
• Systematic and methodical work approach within SLAs
• Ability to work under pressure

Education and Experience

• At least 1 year of administrative experience
• Senior Certificate / Matric
• Proficient in Microsoft Office

EMPLOYMENT EQUITY

The company's approved Employment Equity Plan and Targets will be considered during recruitment. We encourage applications from people with various disabilities as an equal opportunities employer.