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A leading healthcare services provider seeks a Clinic Administrator to manage administrative functions at onsite clinics. This role involves optimizing clinic operations, liaising between patients and healthcare staff, and ensuring compliance with health regulations. Ideal candidates possess strong administrative skills and a Senior Certificate, with proficiency in Microsoft Office.
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Healthcare Services
DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are :
Health Coaches
Southern Rx Pharmacy
Discovery Medical Suppliers
Home Care
Corporate Clinics
Through its teams, DHCS aims to :
Provide quality care by bridging the gaps in the current market with high quality services
Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
Brand differentiation by providing members with innovative services that leverage the latest health technology
Key Purpose
The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both.
Areas of responsibility may include but not limited to :
Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times
Update, organize and secure store medical files to ensure quick and accurate access for health care professionals
Oversee waiting areas
Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels
Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards
Assist medical personnel with administrative tasks
Address patient queries, resolve complaints and provide information about clinic services, policies and procedures
Compile and submit key reporting to management
Order stationary
Facilitate calibration, maintenance and repairs of clinical equipment
Manage and facilitate collection and disposal of medical waste
Assist with administration required for incapacity support, case management and return to work coordination
Personal Attributes and Skills
Strong Relationship skills.
Strong focus on Service Excellence.
Takes Initiative.
Process and Task driven.
Uses discretion when dealing with confidential correspondence / information Manages time effectively.
Works in a systematic, methodical and orderly way, within strict SLAs.
Works productively in a pressurized environment
Education and Experience
At least 1 years' working experience in Administration.
Must have a Senior Certificate / Matric.
Highly proficient in Microsoft Office
EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.