Clinical Trial Educator

IQVIA; Centurion; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading global provider of clinical research services seeks a Clinical Trial Educator to optimize trial recruitment and support training for healthcare providers. This is a 1-year fixed-term contract requiring a Bachelor's degree in Health Sciences and experience in the field.

Qualifications

• 1–2 years of prior relevant experience required.
• Clinical competence in relevant therapeutic area.
• Strong command of English.

Responsibilities

• Develop study-specific action plans to support trial recruitment.
• Educate healthcare professionals on study protocols.
• Maintain customer records to maximize enrollment in trials.

Skills

Interpersonal skills

Communication skills

Problem-solving

Customer service orientation

Collaborative mindset

Education

Bachelor's Degree in Health Sciences

Registered Nurse or other healthcare professional qualification

Job description

Job Overview

Clinical Trial Educators (CTEs) collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The CTE acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers. This is a fixed-term opportunity for 1 year contract.

Essential Functions

• Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training
• Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial
• May partner with referral networks to identify potential subjects for a trial
• Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials
• Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery
• Successfully manages objections raised
• Maintains up-to-date technical knowledge of specialty and disease areas

Qualifications

• Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications
• Registered Nurse or other healthcare professional required
• 1–2 years of prior relevant experience
• Clinical competence in relevant therapeutic area
• Excellent interpersonal and communication skills
• Strong written and verbal communication skills, including good command of English
• Ability to execute tasks with minimal oversight
• Ability to coordinate and complete activities across multiple functions
• Solutions-based approach to problem-solving
• Positive, can-do attitude
• Strong customer service orientation
• Collaborative mindset and team player
• High flexibility to travel
• Demonstrates empathy and awareness of cultural differences
• Upholds the values of IQVIA and the CTE group

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com