Clinical Trainer

Private Health Administrators (Pty) Ltd; Centurion; On-site; ZAR 550,000 - 750,000; Full time

Benefits offered by this job

Job summary

Private Health Administrators (Pty) Ltd in Centurion, Gauteng, is seeking a Clinical Trainer to design, deliver, and evaluate clinical training across clinical, pharmaceutical, and call-centre environments, ensuring staff competency, patient safety, and adherence to regulatory standards.

You will develop materials, facilitate classroom and virtual sessions, conduct competency assessments, and contribute to quality improvement and clinical governance.

Qualifications

• Bachelor’s degree in Nursing, B. Pharm or Healthcare Sciences or related clinical field.
• Professional registration with a relevant healthcare regulatory body (where applicable).
• Qualification in Education, Training or Clinical Facilitation is advantageous.

Responsibilities

• Design and develop clinical training materials aligned with policies and regulations.
• Deliver classroom, virtual and practical training for clinical staff.
• Conduct competency assessments and provide feedback to staff.
• Maintain training records and participate in audits and quality reviews.

Skills

Strong clinical knowledge

Training delivery skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Nursing or B. Pharm or Healthcare Sciences

Education/Training or Clinical Facilitation qualification (advantageous)

Job description

Position Purpose: The Clinical Trainer is responsible for designing, delivering, and evaluating clinical training programs that support healthcare service offerings across clinical, pharmaceutical, and call-centre environments. The role ensures that all clinical staff maintain competency, adhere to regulatory requirements, uphold patient safety, and operate according to the Company’s clinical protocol, systems, and quality standards. The Clinical Trainer will translate evidence-based guidelines into practical training that drives excellence in service delivery, clinical governance, and operational performance.

TRAINING DEVELOPMENT

• Design and develop clinical training materials, manuals, and learning resources aligned with organizational policies and regulatory standards.
• Update training content to reflect current clinical guidelines, legislation, and evidence-based practices.
• Develop competency frameworks and assessment tools for clinical staff.
• Ensure all materials comply with SANC/SAPC/HPCSA, NDoH, OHSC and POPIA requirements.
• Develop clinical competency frameworks, skills checklists, and assessment tools.
• Create digital and blended learning content using modern training platforms and tools (eLearning, microlearning, simulations).

STAKEHOLDER COLLABORATION

• Collaborate with clinical managers, healthcare professionals, and HR to identify training needs.
• Support implementation of new clinical protocols, technologies, or healthcare initiatives.
• Provide guidance and mentorship to clinical staff where required.
• Assist with training related to escalations, incident findings, and quality/risk issues.

TRAINING DELIVERY

• Facilitate classroom, virtual, and practical clinical training sessions for staff.
• Deliver onboarding and orientation programs for newly recruited clinical personnel.
• Provide demonstrations of clinical procedures, equipment uses, and patient care protocols.
• Support continuous professional development for healthcare staff.
• Train staff on company-wide systems and tools (call-centre platforms, clinical documentation systems).
• Deliver training related to clinical risk management, quality practices, protocols, and service standards.

COMPETENCY ASSESSMENT

• Conduct clinical competency assessments, evaluations, and practical demonstrations.
• Monitor staff performance during training and provide constructive feedback.
• Identify learning gaps using performance trends, audit findings, and call-centre quality reviews.
• Implement targeted training interventions.

QUALITY ASSURANCE & COMPLIANCE

• Ensure training programs align with healthcare regulations, accreditation requirements, and internal policies.
• Maintain accurate training records, attendance registers, and competency documentation.
• Participate in clinical audits, quality improvement initiatives, and compliance reviews.
• Support continuous improvement initiatives and clinical quality metric enhancements.

REQUIREMENTS

• Bachelor’s degree in Nursing or B. Pharm or Healthcare Sciences, or a related clinical field.
• Professional registration with a relevant healthcare regulatory body (where applicable).
• Qualification in Education, Training, or Clinical Facilitation is advantageous.

KEY COMPETENCIES

• Strong clinical knowledge and procedural expertise.
• Excellent training, facilitation, and presentation skills.
• Ability to assess competencies and provide constructive feedback.
• Strong communication and interpersonal skills.
• High level of professional integrity and ethical conduct.
• Ability to work collaboratively in multidisciplinary teams.
• Strong organizational and documentation skills.

Note: Company reserves the right to close the advert before specified closing date.

PHA has its head office in Centurion, Gauteng. It operates country-wide with a nationally linked network and uses a robust, flexible, as well as integrated system to ensure efficient and effective administration of membership and benefits.