Clinical Sales Consultant

Air Liquide; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

A leading company in the medical sector is seeking a sales professional to engage with healthcare providers, educate them about products, and monitor customer performance. The ideal candidate will possess a degree in Sales and Marketing and 3-4 years of experience in a medical sales environment. This role involves establishing effective communication channels, resolving customer inquiries, and contributing to sales reports, with a strong focus on building relationships across key stakeholders.

Qualifications

• 3 to 4 years previous sales experience in the medical field.
• Educational background in Sales and Marketing or equivalent.

Responsibilities

• Identifying opportunities and setting up meetings with stakeholders.
• Educate doctors about services and monitor customer performance.
• Manage own territory and ensure customer satisfaction.

Skills

Stakeholder Engagement

Sales Techniques

Customer Relationship Management

Problem Resolution

Education

Degree/Diploma in Sales and Marketing or equivalent

Matric (Senior Certificate)

Job description

Job Location : Western Cape, Cape Town Deadline : June 20, 2025 Quick Recommended Links

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Key Responsibilities :

• Identifying opportunities and setting up meetings with other divisions and / or stakeholders in current customer accounts.
• Educate and inform the doctors about VitalAire services, products and equipment.
• Manage target areas and arrange appointments. Organize group training with doctors and nursing staff and administration regarding marketing and sales documentation.
• Monitoring of customer performance and reporting back to the prescribing doctors.
• Create interest in the product and ensure sales.
• Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories.
• Engage in continuous learning to exhibit a thorough understanding of VA products and solutions.
• Monitoring of customer performance and reporting back to the prescribing doctors.
• Resolve complaints about products & services and provide after sales follow up to ensure excellent standard of service.
• Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs.
• Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution.
• Establishing open communication channels between the customer and relevant departments within VA to ensure customer satisfaction.
• Conducting effective preparation for appointments and engaging in continuous research on customer needs and options, current market position, Industry opportunities and challenges.
• Contributing to monthly sales related reports and tracking sales performance against targets.
• Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.

Required Education and Experience :

Educational requirements

• Degree / Diploma in Sales and Marketing or equivalent
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in medical field