Clinical Operations Manager - Regulatory

IQVIA; Bloemfontein; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

IQVIA is seeking a country operations professional to ensure performance and regulatory compliance for assigned protocols within the country, aligned with ICH/GCP and local regulations. The role oversees budgets, CTAs/CTRAs, financial systems, and country submissions to achieve site readiness and timely approvals.

Under the line manager, the role coordinates with project managers, vendors, IRB/IEC, regulatory authorities, and HQ to meet country commitments, timelines, and quality standards,

Job description

Job Overview

This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, Sponsor policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Under the oversight of the Line manager, the person is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready.

Responsibilities include, but are not limited to:

• Ownership of country and site budgets. Development, negotiation and completion of Clinical Trial Research Agreements (CTRA).


• Oversees and tracks clinical research-related payments. Payment reconciliation at study close out and maintenance of financial systems.


• Executes and oversees clinical trial country submissions and approvals for assigned protocols.


• Develops local language materials including local language Informed Consents and translations. Interacts with IRB/IEC and Regulatory Authority for assigned


• protocols.


• Manages country deliverables, timelines and results for assigned protocols to meet country\\commitments. Responsible for quality and compliance in assigned protocols in country.


• Contributes to the development of local SOPs. Oversees CTAs as applicable.


• Coordinates and liaises with Project Manager, CTA, CRA, to ensure


• country deliverables are obtained for submissions, budgets, CTRAs and local


• milestones. Collaborates closely with Headquarter to align country timelines for assigned protocols.


• Provide support and oversight to local vendors as applicable.


• Oversees and coordinates local processes, clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.


• Ownership of local regulatory and financial compliance. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during


• study start-up.


• Required to in/directly influence investigators, external partners and country operations and adheres to budget targets and agreed payment timelines.


• Works in partnership internally with country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related- interactions. Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.


• Contribute or lead initiatives and projects adding value to the business, as appropriate/required.


• Contributes strongly with the team and other Country Operations roles knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.


• Contributes within the team by acting as buddy/mentor and sharing best practices as appropriate/required.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.