Clinical Coordinator

Jobtailor; Sandton; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Jobtailor in South Africa seeks a healthcare professional to coordinate patient care and drive telehealth initiatives. You will collaborate with patients, care teams, facilities, and providers to ensure seamless journeys from admission to post-discharge.

The role requires nursing or paramedical qualifications, strong organisational skills, and fluency in English, with a focus on maintaining records, monitoring clinical parameters, and delivering high-quality patient service.

Qualifications

• Nursing qualification required and registered.
• Healthcare diploma or degree relevant to role.
• Paramedic / Emergency Care qualification preferred.

Responsibilities

• Collaborate with patients, healthcare providers, care teams, facilities, and schemes throughout the patient journey.
• Advocate for patients and ensure effective coordination of care from request through post-discharge.
• Monitor and review patient biometrics and immediate wellbeing.
• Maintain continuous records across multiple electronic platforms.
• Optimise patient experience by coordinating multiple care plans simultaneously.
• Provide reporting, analysis, and feedback.
• Provide tele-health support and review virtual patient wellbeing.
• Ensure patient monitoring is maintained within required clinical parameters.

Skills

Organisational skills

Attention to detail

Excellent communication

Customer service

Feedback and follow-up

Education

Degree / Diploma in Nursing

Diploma in Healthcare

Qualified Paramedic / Emergency Care Practitioner

Tools

MS Office

Electronic Health Records

Telemedicine Platforms

Job description

• Collaborate with patients, healthcare providers, care teams, facilities, and schemes throughout the patient journey
• Advocate for patients and ensure effective coordination of care from request through post-discharge
• Monitor and review patient biometrics and immediate wellbeing
• Maintain continuous records across multiple electronic platforms
• Optimise patient experience by coordinating multiple care plans simultaneously
• Provide reporting, analysis, and feedback
• Provide tele-health support and review virtual patient wellbeing
• Ensure patient monitoring is maintained within required clinical parameters

Requirements

• Degree / Diploma leading to qualification as a Professional or General Nurse
• Diploma / Degree in relevant healthcare field
• Qualified Paramedic, Emergency Care Practitioner, or Professional Nurse
• At least 3 years' prior experience working with patients in an administrative, clinical, or care coordination role
• Organisational skills
• Attention to detail
• Knowledge of relevant policies and procedures
• Working knowledge of the local and international healthcare market
• Computer literacy (MS Office)
• Excellent communication, feedback, and follow-up skills
• English written and verbal skills
• Quality management principles
• Well-developed customer service skills
• Virtual healthcare and telemedicine knowledge
• Medical terminology knowledge
• Business acumen and commercial insight

Core Competencies

Demonstrates expertise in patient care coordination, telehealth support, and quality management principles, ensuring effective communication and collaboration across healthcare teams. Proficient in maintaining patient records and monitoring clinical parameters while delivering exceptional customer service.

Highest-signal resume keywords

• Professional Nurse Qualification
• Patient Care Coordination
• Telehealth Support
• Quality Management Principles
• Medical Terminology Knowledge

Hard Skills

• Patient Monitoring
• Care Plan Coordination
• Data Analysis
• Clinical Record Maintenance
• Healthcare Policies Knowledge

Soft Skills

• Organisational Skills
• Attention to Detail
• Excellent Communication Skills
• Customer Service Skills
• Feedback and Follow-Up Skills

Certifications & Qualifications

• Degree in Nursing
• Diploma in Healthcare Field
• Qualified Paramedic

Industry Keywords

• Healthcare Market Knowledge
• Patient Journey
• Clinical Parameters
• Virtual Healthcare
• Emergency Care

Tools & Technologies

• Electronic Health Records
• MS Office
• Telemedicine Platforms