Clinic Care Assistant (Phlebotomist) - Cape Town CBD (Talent Pool)

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies invites applications for a Phlebotomist at our Cape Town CBD store. The role involves safe blood collection and basic health screening in a private primary healthcare clinic, supporting physicians and nursing staff with accurate specimen handling and patient care.

The successful candidate will have a relevant Diploma in Phlebotomy, 2–5 years’ experience in private clinics, EMR experience, and a strong commitment to infection control and quality standards.

Qualifications

• Grade 12 and a Certificate or Diploma in Phlebotomy or related health care field.
• Minimum 2–5 years’ experience in a health care setting, preferably in private clinics or primary healthcare.
• Experience with EMR systems and basic life support (BLS) certification.
• Civil and infection control knowledge is essential.

Responsibilities

• Perform venipuncture and capillary blood collection following established protocols.
• Label, handle, store, and prepare specimens for laboratory analysis accurately.
• Ensure proper documentation and tracking of collected specimens.
• Maintain patient comfort and safety during all procedures.
• Conduct basic screening procedures (BP, blood glucose, BMI, total cholesterol, HB, pregnancy testing).
• Record and report screening results accurately in patient records.
• Adhere to infection prevention standards and use PPE.
• Dispose of sharps and biohazard waste according to policy.

Skills

Basic health screening procedures

Infection control

Patient safety

Communication

Problem solving

Teamwork

Confidentiality

MS Office

Education

Grade 12 / Matric

Certificate or Diploma in Phlebotomy

First aid / BLS certification

Experience with EMR systems

Tools

EMR systems

Job description

Dis-Chem Pharmacies has an opportunity available for a Phlebotomist for their Cape Town CBD store. Responsible for performing safe, accurate, and efficient blood collection and basic health screening procedures in a private primary health care clinic. The role supports physicians and nursing staff by ensuring high-quality specimen collection, patient preparation, and adherence to clinical and infection-control standards while delivering excellent patient care.

Minimum Requirements:

Essential:

• Grade 12/ Matric
• Certificate or Diploma in Phlebotomy or related health care field
• Minimum of 2 - 5 years’ experience in total rewards, experience in a private clinic or primary healthcare setting
• Experience with electronic medical records (EMR) systems
• Basic life support (BLS) or first aid certification
• Proven competency in venipuncture and capillary blood collection
• Computer literate – MS Office
• Willing and able to work retail hours

Job Description:

• Perform venipuncture and capillary blood collection following established protocols.
• Label, handle, store, and prepare specimens for laboratory analysis accurately.
• Ensure proper documentation and tracking of collected specimens.
• Maintain patient comfort and safety during all procedures.
• Conduct basic screening procedures such as:
  • Blood pressure measurement
  • Blood glucose testing (finger-prick)
  • Body mass index (BMI) measurement
  • Total Cholesterol
  • Lipogram
  • HB testing (finger-pick)
  • Urine dipsticks testing
  • Pregnancy testing
  • Vital signs as required
• Record and report screening results accurately in patient records.
• Verify patient identity and explain procedures clearly to ensure informed consent.
• Provide reassurance and professional support to patients, including children and anxious individuals.
• Address patient questions and concerns in a courteous and confidential manner.
• Adhere to infection prevention and control standards at all times.
• Use appropriate personal protective equipment (PPE).
• Dispose of sharps and biohazard waste according to clinic policy and regulatory requirements.
• Maintain a clean, organized, and safe work environment.
• Prepare phlebotomy equipment and screening tools before procedures.
• Monitor and report stock levels of consumables and supplies.
• Ensure proper maintenance and calibration of equipment where applicable.Accurately document procedures and results in electronic or paper medical records.
• Comply with clinic policies, quality standards, and regulatory requirements.
• Support clinic workflow and collaborate with healthcare professionals as needed.
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

Competencies

Essential:

• Basic health screening procedures.
• Understanding of infection control and patient safety principles.
• Identify and solve complex problems by developing and evaluating alternative solutions.
• communicate complex concepts to both technical and non-technical audiences.
• Demonstrates understanding and respect for diverse perspectives within the team
  environment.
• Understanding and respect for diverse perspectives within the team environment.
• Ensures operational procedures, records, and reports are accurate.
• Ability to work independently and as part of a healthcare team. Ability to maintain confidentiality and ethical standards.
• Proficiency in Microsoft Office Suite and general comfort with digital systems.

Special conditions of employment:

• Clinical environment with direct patient interaction
• May involve standing for extended periods and handling biological samples
• Flexible working hours may be required based on clinic needs
• South African citizen
• MIE, no criminal record and clear credit rating
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.