Client Success Manager

Beeline; Wes-Kaap; On-site; ZAR 400,000 - 700,000; Full time

Job summary

Beeline is seeking a Client Success Manager to redefine workforce performance. In this pivotal role, you will lead the post-sale client lifecycle, ensuring outstanding onboarding and growth. Ideal candidates will have a strong client management background coupled with a passion for technology. Join a dynamic team at a company focused on impactful growth.

Qualifications

• 3+ years of experience in a client-facing role (CSM, Account Management, etc.)
• Proven track record of managing client relationships and owning commercial outcomes.
• Strong desire to operate with a high degree of ownership.

Responsibilities

• Own the entire post-sale lifecycle from onboarding to commercial renewals.
• Drive measurable adoption and act as the voice of the customer.
• Build genuine, trust-based client relationships.

Skills

Client Relationship Management

Problem Solving

Ownership Mindset

Technical Curiosity

Job description

Client Success Manager at Beeline: Ready to do more than just manage accounts and support with onboarding? We’re looking for a foundational partner to help us redefine workforce performance.

At Beeline, our mission is to put a Personal Trainer in Every Pocket. Our AI-driven training engine is closing the gap between human potential and business results. This is a pivotal role for someone who craves ownership and genuine impact. You won't just be executing a playbook; you’ll have the opportunity to co-author it and shape the future of our Client Success function as we grow.

Who We're Looking For:

You are the ultimate Client Champion & Process Driver. You build genuine, trust-based relationships and have a relentless drive for excellence. You're a creative problem-solver with an ownership mindset, a tinkerer's curiosity for tech and AI, and the resilience to thrive in a fast-paced, high-growth environment.

What You'll Do:

In short, you'll be the trusted guide for our clients. You will own the entire post-sale lifecycle—from orchestrating a flawless onboarding to driving measurable adoption, owning commercial renewals and growth, and being the vital voice of the customer inside our business.

Core Qualifications:

• 3+ years of experience in a client-facing role (CSM, Account Management, etc.) within a B2B environment.
• A proven track record of managing client relationships and owning commercial outcomes.
• A strong desire to operate with a high degree of ownership and make an impact.

Why Join Beeline?

We are building the engine that will power the future of workforce performance. You'll have a direct, tangible impact on our clients, seeing the pride they take in their growth (we love seeing our certificates on their walls!).

You'll join a kind, genuine team on the verge of significant growth, with a clear vision and a product that is already becoming incredibly sticky in the market. There is plenty of growth potential.

Ready to build with us?

For the full job description and to apply, please click apply above!