Client Success Director

Point Group; Johannesburg; On-site; ZAR 40 000 - 80 000; Full time

Job summary

An established industry player is seeking a strategic thinker to engage customers and develop business plans that align with their objectives. This role is pivotal in ensuring sustainable growth and profitability while fostering people development. The ideal candidate will have a strong background in business development and project management, with a minimum of 5 to 8 years of experience in the international marketing services sector. If you are passionate about driving success and making a meaningful impact, this opportunity is perfect for you.

Qualifications

• Bachelor’s Degree or equivalent work experience is advantageous.
• 5 to 8 years in international marketing services industry preferred.

Responsibilities

• Engage customers to understand strategic drivers and develop business plans.
• Ensure long-term sustainability, growth, and profitability.

Skills

Business Development

Project Management

Customer Management

Workflow Management

Sustainable Growth

Education

Bachelor’s Degree

Job description

The purpose of this position is to engage customers in order to understand their key strategic drivers, develop business and resource plans to support clients’ objectives, and ensure long-term sustainability, growth, and profitability for Iconic Collective and people development.

Responsibilities:

• Business Development
• Delivery
• People
• Sustainable Growth
• Customer Management
• Project Management
• Workflow Management
• Documentation

4. Qualification Requirements:

Bachelor’s Degree, qualification, or equivalent work experience is advantageous.

5. Work Experience:

• Minimum of 5 to 8 years of professional experience in an international marketing services industry environment is preferable.
• At least 4 to 6 years of experience in a managerial position with experience managing teams in a services industry environment is advantageous.