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An established industry player is seeking a Client Success Coordinator to ensure that shifts are fully staffed and that all assignees are equipped with the necessary PPE. This role involves monitoring performance, attendance, and timekeeping, as well as addressing any issues that arise. The ideal candidate will have a strong background in HR administration and excellent communication skills. Join a dynamic team focused on delivering exceptional service and support to clients while ensuring compliance with health and safety regulations. This is a fantastic opportunity for those looking to grow their career in a supportive environment.
Client Success Coordinator page is loaded
Job Description:
To ensure staff compliment on site is supplied with the correct PPE per shiftExperience:
Qualification:
N/A
• Ensure shifts are fully staffed as per client contract requirements;
• Ensure that protective equipment and related documentation is issued;
• Report Injuries on duty;
• Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;
• Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP;
• Monitor and ensure employees are using the biometric or relevant timekeeping system correctly;
• Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
• Monitor attendance and timekeeping of assignees;
• Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
• Communicate and provide feedback timeously to client regularly regarding queries;
• Prevent losses, wastage or misuse of time, materials or equipment;
• Address poor performance;
• Manage teams and disciplinary issues.
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