Client Strategist

Careers; Cape Town; Remote; USD 30,000 - 60,000; Full time

Job summary

A leading digital marketing agency is seeking a Client Strategist passionate about driving results for small businesses. This remote role involves strategic marketing planning, relationship management, and performance analysis. The ideal candidate thrives in a client-centric environment, leveraging analytical skills and strategic thinking to deliver impactful marketing solutions.

Qualifications

• 3-5 years in a client-facing role with strategic responsibilities.
• Experience with digital marketing strategies (SEO, content, advertising).
• Proven track record of building strong client relationships.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Develop tailored marketing strategies aligned with client goals.
• Deliver clear, actionable reports and guide performance-driven decisions.

Skills

Analytical skills

Client-facing communication

Emotional intelligence

Tools

Google Analytics

CallRail

CRM platforms

SEMrush

Job description

About EyeCarePro

EyeCarePro is the leading digital marketing agency serving optometrists and eyecare practices across North America. Our mission is simple: help independent practices grow and thrive. Through custom websites, SEO, content marketing, advertising, and performance-based patient acquisition tools, we provide smart, measurable, and impactful marketing solutions tailored to the eyecare industry.

As a fully remote company, we believe in clarity, collaboration, and accountability. We don't micromanage hire capable people who love solving problems and doing meaningful work. If you're passionate about supporting small businesses and being part of a values-driven team, you'll feel right at home here.

About the Role

We're looking for a Client Strategist who brings clarity, critical thinking, and relationship-driven leadership. This isn't your typical account management roleit combines strategic marketing planning, data interpretation, and high-touch client service. You'll guide business owners through performance insights, help them understand what's working (and what's not), and drive results through thoughtful recommendations.

We value people who are grounded, strategic, and self-motivated. If you thrive in a high-autonomy environment, communicate with purpose, and love solving real business problems, this role is for you.

What You'll Be Responsible For

Client Relationship Management

• Serve as the primary point of contact for assigned clients.

• Set clear expectations, lead conversations, and build trust-based relationships.

• Ensure clients feel supported, heard, and understood.

Strategic Marketing Planning

• Develop tailored marketing strategies aligned with client goals and best practices.

• Translate insights into focused action plans and clear recommendations.

Cross-Functional Collaboration

• Coordinate with content, design, development, and advertising teams.

• Ensure timely execution of deliverables and alignment with strategic goals.

Performance Analysis & Reporting

• Leverage tools like Google Analytics, CallRail, and CRM systems.

• Deliver clear, actionable reports and guide performance-driven decisions.

Proactive Account Leadership

• Anticipate challenges, mitigate risks early, and maintain project momentum.

• Protect client trust and drive outcomes with integrity and confidence.

Sound Decision-Making

• Make context-aware recommendations and communicate rationale clearly.

• Balance strategic vision with tactical execution.

What Were Looking For

• A strategic thinker who aligns marketing efforts with business outcomes.

• Strong analytical skillsyou turn data into direction.

• Excellent client-facing communication with clarity and empathy.

• Reliable project and time management follow-through without being chased.

• Emotional intelligence and professionalism show up prepared and with care.

What You Bring

• 35 years in a client-facing role with strategic responsibilities.

• Proven track record of building strong client relationships and delivering measurable results.

• Experience with digital marketing strategies (SEO, content, advertising).

• Proficiency with tools like Google Analytics, CallRail, SEMrush, and CRM platforms.

• Ability to manage multiple accounts without missing details.

• Strong verbal and written communication skills.

• Sound decision-making skills under pressure.

Work Requirements

• Remote: 100% work-from-home

• Schedule: Monday to Friday, 8:00 AM- 4:00 PM Eastern Time

• You must have:

  • Personal computer and dual monitors

  • Professional and quiet workspace

  • Reliable high-speed internet connection

  • Backup power supply (where applicable)

What We Value

We prioritize thoughtful communication, clear decision-making, and a steady presence, especially when navigating complexity or uncertainty. You'll be trusted to lead without micromanagement, which means asking smart questions early and owning your outcomes.

If you're someone who thrives in a strategic, client-centric role and cares deeply about making a difference for small businesses, we'd love to hear from you.