Client Services Consultant (Remote, Bellville)

Blacksmith Agency LLC; Bellville; Remote; ZAR 240,000 - 360,000; Full time

Job summary

Blacksmith Agency is seeking an ambitious Sales Development Representative to open doors and build a robust pipeline across South Africa. You will own the top of the funnel, researching ideal accounts, identifying decision makers, and booking discovery calls with qualified prospects.

The role is full-time and remote within South Africa, offering the opportunity to shape outreach strategy and collaborate with Account Executives for seamless handoffs.

Qualifications

• 2 years in a similar SDR/BDR role; agency or SaaS experience is a plus.
• Proven ability to write clearly and tailor outreach for target accounts.
• Experience using outbound engagement tools to build pipelines.

Responsibilities

• Source and research ideal accounts and ICP.
• Identify decision makers and build contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Refine messaging and target segments with the sales team.

Skills

SDR/BDR experience

Strong written communication

Personalized outreach

Outbound tools proficiency

Tools

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

Job description

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Client Services Consultant at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.