Client Service Representative

Volvo Group; Johannesburg; On-site; USD 30,000 - 45,000; Full time

Job summary

Volvo Group is looking for a passionate individual to join their operations in Johannesburg. The role focuses on contract management, supporting financial services, and collaborating across departments to enhance dealer and customer relations. If you have a strong background in commercial finance and excellent communication skills, we encourage you to apply and help shape sustainable transport solutions.

Qualifications

• 2 to 4 years experience in commercial finance.
• Basic knowledge of leasing and financing.
• Full proficiency in Microsoft applications.

Responsibilities

• Coordinate and manage documents for contract activation.
• Support settlement of new business in financing.
• Act as contact for customer and dealer inquiries.

Skills

Communication Skills

Interpersonal Skills

Planning Skills

Time Management

Education

Diploma / Certificate in Commercial Training

Tools

Microsoft Office

Contract Management Systems

Job description

Transport is at the core of modern society.

Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future?

If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What you will doThe main purpose of the role is to offer a diverse and varied work area in Wholesale and Retail Business within the Operations, Contract Activation, and Administration sectors.

It requires a high degree of teamwork as well as individual responsibility in managing a portfolio of dealers and customers.

This includes requests on settlements, release of security, cross border approvals, amortization schedules, Insurance on assets checks and confirmation and any other customer requests.Reporting : This position reports to Teamleader Operations.Job Objectives : Responsibility for coordinating / managing documents for contract activation.To support with settlement of new business in the financing and insurance sector as well as release of security, cross border approvals, amortization schedules, Insurance on assets checks and confirmation and any other customer requests.To manage and support with existing contracts during and at the end of their terms for VFS Southern Africa.To ensure interdepartmental collaboration with Sales, Credit, Finance & Accounting, collections, anti-money laundering / AML, remarketing, legal and IT.To be the contact person for customer and dealer inquiries as well as the development and support of corresponding solutions or forwarding to the responsible parties.To support with Dealer Purchase Financing (wholesale) including accounts receivable purchase (Factoring), review pf payments, monitoring of floorplan documents and audit, credit line monitoring, continues improvement, planning and monitoring of floor checks, maintain master data and create and update the dealer financing plan.To support and manage with all relevant tasks in the contract processing.Who are you?Do you dream big?

We do too, and we are excited to grow together.

In this role, you will bring : Qualifiactions & Job ExperienceDiploma / Certificate in Commercial Training.Basic knowlede of leasing and financing.2 to 4 Years Experience in Commercial finance.Fully Profcient in Microsoft .Good experience in contract and document management systems.Key CompetenciesStrong Communication Skills (Written / Verbal).Good Interpersonal Skills.Good Planning and Organising Skills.Good Time Management skills.Good English Skills.Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

We encourage people with disability to apply.

Application Closing Date : 27 June .We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe inWe are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions.

Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities.Applying to this job offers you the opportunity to join Volvo Group.

Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation.

• We are passionate about what we do, and we thrive on teamwork.
• We are almost , people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Financial Services, we are working together to shape the world we want to live in.

As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers' evolving business.

Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions.

VFS is headquartered inGothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.What's in it for you?We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion.

As an investment, we support your personal development and growth to achieve your career aspirations.

Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

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