Client Service Advisor

Aon; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a knowledgeable Compliance Manager to oversee regulatory compliance and manage a professional team. This role demands strategic guidance on regulatory obligations and ensuring alignment with business objectives. The ideal candidate will possess strong management skills, detailed knowledge of South African legislation, and the ability to foster a positive work environment. Join a dynamic team where your expertise will help shape compliance strategies and contribute to the organization's success. This is a unique opportunity to make a significant impact in a large corporate environment, driving compliance excellence and leadership.

Qualifications

• 6 years' experience in a large corporate environment in management.
• Ability to interpret and apply legislation effectively.

Responsibilities

• Provide strategic guidance on regulatory obligations.
• Manage the Regulatory Profile and engage with executive management.
• Conduct regular performance reviews of compliance staff.

Skills

Management Skills

Knowledge of South African Legislation

Problem-Solving Skills

Communication Skills

Leadership Qualities

Research Ability

Time Management Skills

Education

Relevant Tertiary Education

Job description

Group Compliance Manager (Senior)

The Group Compliance department is looking for a knowledgeable, self-starter to join their team as a Compliance Manager (Senior) to assist effectively and productively in managing its responsibility to comply with all regulatory requirements and minimize compliance risks identified in business. The purpose of the role is to have managerial oversight of the corporate portfolio and provide guidance and support to the corporate team.

Group Compliance provides sound advice regarding legislation, regulation, industry standards, codes, guidelines, and best practices to operational management/projects and business units through the application of Compliance Risk Management principles, policies, processes, and procedures. Group Compliance Corporate is an independent second line function that provides compliance oversight and advice to Group Central Services, including Corporate Real Estate Services, Forensics, Group Marketing, Commissions, HR, Procurement, Group Risk, Group Internal Audit, Group Finance, Group Tax, Group Payroll, Ethics office, Sustainability, and Group Information Systems.

Duties & Responsibilities

The successful candidate will be required, primarily, but not limited to:

1. Providing strategic guidance and support to the business on the implementation of new and changed regulatory obligations.
2. Managing the Regulatory Profile of the business, engaging with the executive management team on any incidents (breaches and exposures) relating to its regulatory obligations.
3. Providing guidance to the business and executive management to ensure that business objectives (strategic and operational) align with the Regulatory Framework and Exposure profile of the business.
4. Providing thought leadership and insights into business processes and procedures.
5. Responsible for collation and reviewing of reports and other documents and ensuring timely submissions to relevant Board(s) and Committees.
6. Keeping abreast of regulatory developments and changes in the financial services industry, with particular focus on Corporate Governance.
7. Management of compliance staff and overseeing all staff-related activities and matters.
8. Conducting regular performance reviews.

Operational Duties

Reviewing business activities to determine compliance with applicable regulatory requirements.

1. Drafting and producing finalized working papers and evidence for all components of work, as per standards set in the Compliance Methodology.
2. Ensuring that working papers are appropriate and include supporting evidence/documents.
3. Agreeing on detailed findings with management and providing appropriate recommendations for management actions.
4. Preparing follow-up progress reports.

NB: The role is not limited to the key outputs mentioned above.

Personal Attributes and Skills

1. Experience and skills to manage a professional team.
2. Detailed knowledge of South African legislation and regulations to interpret and apply legislation.
3. Problem-solving skills and conflict management of situations in a constructive and professional manner.
4. Ability to make rational judgments from the available information and analysis and provide considered and consistent advice.
5. Strong communication, reporting, and presentation skills.
6. Ability to work as a team, understand the impact of decisions, and confidently raise concerns within the team and to senior management.
7. Strong research ability and attention to detail.
8. Strong leadership and teamwork qualities, including guiding and motivating team members to achieve a common goal, setting objectives for the team, and helping them develop and be productive.
9. Fostering a positive work environment that promotes employee satisfaction and retention.
10. Experience working in or with short- or long-term insurance companies is beneficial.
11. Detailed and technical expertise in areas like Corporate Governance, Labour Relations, and Financial regulations.
12. Developing an effective network with business representatives and building the necessary trust relationship with business representatives, such as Executive members and senior management.
13. Ability to write and review compliance policies and draft compliance guidance notes and reports with the detail required to inform the business of regulatory requirements and potential impacts.
14. Able to work well under pressure.
15. Efficient time management skills, including quick turnaround time on quality work.

Education and Experience

Relevant tertiary education.

6 years' experience in a large corporate environment in management, including staff management, implementation, and maintenance of processes and procedures.

Demonstrated success leading change initiatives.