Client Relationship Manager (CRM)

Energy Vault; Gauteng; On-site; USD 30,000 - 50,000; Full time

Job summary

A leading renewable energy company in Johannesburg is seeking a Client Relationship Manager to enhance customer engagement in the sector. The position involves managing client queries, relationship building, and providing technical support, requiring a strong background in renewable energy systems and exceptional communication skills.

Qualifications

• 3-5 years' experience in customer relationship management or service.
• Passion for sustainability and clean energy.

Responsibilities

• Manage client queries and build strong relationships.
• Oversee customer care and ensure excellent customer experiences.
• Support internal teams and Senior CRM.

Skills

Technical understanding of solar PV and BESS systems

Communication

Interpersonal skills

Problem-solving

Organizational skills

Multitasking

Education

Bachelor’s Degree in Engineering or Renewable Energy or Business

Tools

CRM systems

Microsoft Office Suite

Job description

A dynamic opportunity for a Client Relationship Manager to lead customer engagement in the renewable energy sector.

A leading renewable energy company, based in Johannesburg, is looking for a Client Relationship Manager (CRM) to oversee customer care and technical support. The role involves managing client queries, building strong relationships, and ensuring an excellent customer experience, while supporting internal teams and the Senior CRM.

Education:

• Bachelor’s Degree in Engineering, Renewable Energy, Business, or a related field.

Job Experience & Skills Required:

• Strong technical understanding of solar PV and BESS systems.
• Excellent communication, interpersonal, and problem-solving skills.
• 3–5 years' experience in customer relationship management or customer service, preferably within the renewable energy sector.
• Proficient in CRM systems and Microsoft Office Suite.
• Strong organizational and multitasking abilities.
• Ability to work independently and within a team.
• Passion for sustainability and clean energy.

Apply now!

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For more information contact:
Prudence Mnguni