Client Relationship Consultant

LabourNet; Rustenburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Join a market leader in HR Management Services as a Client Relationship Consultant. You'll be at the forefront of client engagement, responsible for boosting client satisfaction and retention through tailored solutions. If you have a passion for compliance and business development, consider this exciting opportunity to enhance your career with a dynamic team.

Benefits

Cell phone

3G Data

Pension fund

Career growth opportunities

Commission structure

Qualifications

• 3-5 years in a professional sales environment.
• Experience in B2B product/service solutions.
• Ability to develop client relationship strategies.

Responsibilities

• Engaging with prospective clients to generate new business.
• Maintaining existing client relationships for retention.
• Providing compliance solutions and reporting.

Skills

Client Relationship Management

Sales

Networking

Marketing

Tools

CRM Software

Job description

Package & Remuneration:

Salary: R17 850 CTC per month

Benefits: Cell phone, 3G, and pension fund (Included in CTC) + excellent career growth as well as a great Commission Structure.

The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business by identifying prospective clients’ needs and infiltrating their existing client base for cross-service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/ region both in number and value whilst ensuring product saturation within the allocated client base.

You have the opportunity to improve compliance in this position.

Looking at the challenges the world is facing today, Labournet’s purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.

You are responsible for

Inclusive of, but not limited to:

• Providing Compliance Solutions
• Key Account Management
• Market and Industry Research
• Networking and Marketing Including via Professional and Social Media Platforms
• Lead Generation
• Pipeline Management
• Reporting

You are a part of

Our people are experts in their field, who have a passion for what they do and constantly seek to exceed the expected standard. Our people pride themselves on delivering best practices.

Qualifications:

You'll need a customer-first mindset and the following skills to succeed in this role:

• 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:
• Marketing and selling of professional consulting products & services
• Development of client relationship strategies for sales and retention
• Development of client satisfaction strategies and measurement tools
• Preparing budgets, business proposal,s and client presentations
• Working on client relationship management (CRM) software/systems
• Networking and building of pipelines in accordance with sales velocity formulas
• Client resolutions and acting as the first line of contact for client enquiries, needs, or concerns
• Key Account Strategies and Management

Embark on an exciting, rewarding, and challenging career move and join LabourNet, a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards and want to fast-track your career, LabourNet is where you want to be!