Client relations officer

IBV International Vaults; Durban; On-site; ZAR 30,000 - 50,000; Full time

Job summary

A leading private wealth club in South Africa seeks a Sales and Relationship Consultant to drive membership growth and manage relationships with high-net-worth clients. The ideal candidate will have proven sales experience and the ability to engage with affluent clients. This full-time role offers competitive remuneration and opportunities for professional growth in a prestigious environment.

Benefits

Competitive remuneration including performance bonuses

Access to professional growth opportunities

Qualifications

• At least 2 years of experience in luxury, hospitality, or financial services.
• Proven track record of meeting and exceeding sales targets.
• Existing network within luxury or wealth-related industries is advantageous.

Responsibilities

• Achieve sales targets and revenue objectives.
• Develop sales strategies to attract high-net-worth clients.
• Maintain client relationships through engagement.
• Expand membership base through networking and lead generation.
• Monitor competitor activity for new opportunities.

Skills

Excellent communication

Negotiation skills

Presentation skills

Commercial acumen

Attention to detail

Client-service orientation

Education

Diploma or Degree in Sales, Marketing, Business Management

Job description

Overview

The Sales and Relationship Consultant will be responsible for driving membership growth while managing and deepening relationships with IBV Privé members. This role is suited to individuals with proven sales experience who are ready to transition into a high-level client relationship role in the luxury private wealth environment. IBV Privé is a distinguished private wealth club, offering a lifestyle of luxury, discretion, and bespoke services to a select clientele. Our reputation is built on service excellence and exclusivity, and we are seeking an accomplished professional to contribute to our continued growth.

Responsibilities

• Achieve defined membership sales targets and revenue objectives
• Develop and implement sales strategies aimed at attracting high-net-worth clients
• Strengthen and maintain enduring client relationships through consistent engagement
• Expand the membership base through strategic prospecting, networking, and lead generation
• Drive new membership acquisition through targeted prospecting, networking, and strategic sales initiatives
• Oversee accurate reporting of sales activity, pipeline management, and forecasting
• Monitor competitor activity and market trends to identify new opportunities
• Identify cross-selling and up-selling opportunities across IBV Group services

Candidate Profile

The ideal candidate will demonstrate:

Education

• Preferred: Diploma or Degree in Sales, Marketing, Business Management, or related field

Experience

• At least 2 years of proven experience in luxury, hospitality, private membership, or financial services or private membership environments
• Proven track record of meeting and exceeding sales/revenue targets

Skills & Attributes

• Excellent communication, negotiation, and presentation skills
• Commercial acumen, strong organisational ability, and attention to detail
• A professional presence, client-service orientation, and the ability to engage with high-net-worth individuals
• An existing network within luxury or wealth-related industries (advantageous)

Opportunities and Rewards

• A prestigious and exclusive work environment within South Africa’s leading private wealth club
• Competitive remuneration, including performance-based incentives
• Access to professional growth opportunities within the IBV Group

Application Process

Please submit the following:

• A detailed CV outlining relevant experience

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Banking