Client Relations Manager

Moore; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a proactive Client Relationship Manager to enhance business relationships and drive marketing strategies. This role requires a confident individual with a passion for client engagement and a high standard of ethics. You'll be responsible for managing social media, developing new service lines, and ensuring client satisfaction. If you thrive in dynamic environments and possess strong interpersonal skills, this opportunity offers a chance to make a significant impact in a collaborative setting. Join a team that values integrity and dedication while contributing to the growth of the organization.

Qualifications

• 3+ years experience in client relationship management and business development.
• Strong knowledge of finance and professional services industry.

Responsibilities

• Manage client relationships and develop business strategies.
• Implement processes to improve operational efficiency.

Skills

Customer Service Skills

Interpersonal Skills

Business Development

Social Media Knowledge

Marketing Skills

Problem-Solving Skills

Ability to Work Under Pressure

Flexibility

Leadership Ability

Networking Skills

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Job description

Moore Infinity Inc has a vacancy for a Client Relationship Manager.

Like everyone else, we’re looking for a proactive, self-motivated team player. That’s a given. But we’re also looking for a confident all-rounder with a passion for developing business relationships. Your high standard of ethics, integrity and values will also set you apart.

Requirements

Main Purpose of Position :

• Responsible for social media and marketing.
• Managing client relationships.
• Responsible for business development.

Job Specifications :

Key Functions and Responsibilities :

• Responsible for the company’s social media and marketing strategies.
• Building, maintaining and strengthening professional relationships with our clients.
• Managing strategies and overcoming cross functional work areas targeted to resolve issues raised by clients.
• Manages the client’s needs and service operations, which deals directly with clients and is the first point of contact.
• Develops and implements processes and procedures to improve operational efficiency.
• Identify client and industry needs and develop new service lines.

Employee Specifications and Competencies :

The minimum competencies such as knowledge, skills, abilities and other characteristics that an individual must have to perform the job appropriately.

Knowledge, Skills and Abilities :

• Punctual, reliable and dependable
• Friendly and approachable
• Assertive and self-confident
• Ability to work under pressure
• Be flexible and have the ability to work under varying conditions
• Able to work independently
• Solid customer and interpersonal skills
• Strong knowledge of the finance and professional services industry
• Experience in business development
• Ability to collaborate with others
• Must have the ability to relate and work with diverse people from different cultures
• Strong problem-solving skills
• Marketing and networking skills
• Social media knowledge
• Staying abreast of developments within the market

Personal Qualities :

• Good leadership ability
• Set high standards in regards to quality of work
• Strong sense of integrity
• Dedicated and hard working
• Strong work ethic
• Responsible
• Thorough and precise
• Structured and systematic
• Self motivated
• Professional

Minimum level of Education / Qualifications Required :

• Bachelors’ degree in Business / Marketing or equivalent.

Work Experience :

• Minimum 3 years’ experience as Client Relationship Manager, social media and business development