Client Refund Administrator

Job Overview : We are looking for a dynamic client refund administrator to join our WeBuyCars team.

This individual will be responsible for preparing and reviewing all client refunds of the organization.

Duties and Responsibilities :

1. Administering all client refunds communications (mailbox).
2. Preparation of all client refund requests.
3. Inspecting documentation aligned with company policy.
4. Assisting with the mailbox administration, filing, and loading of payments on the bank.
5. Proper record keeping of client refunds daily in Excel.
6. Performing analysis and providing feedback to management on refund processes and statistics.
7. First approval of payments.

Personal Skills :

1. Must be a professional.
2. Have a positive attitude.
3. Be a team player, motivate and encourage team members, and ensure team morale remains high in a fast-paced working environment.
4. Create efficient work patterns through organization.
5. Pay special attention to detail.
6. Possess strong communication skills.
7. Computer literate.
8. Multitask oriented.
9. Possess values and beliefs that are in accordance with the company's core values.

Requirements :

1. Must have a Matric Certificate.
2. 2-3 years' experience in a similar position or in an organization's creditors department.
3. Own vehicle with a valid driver's license.
4. Excel skills.
5. Bilingual.

Package Includes :

1. Momentum FundsAtWork Provident Fund.
2. Discovery Life Insurance.
3. 15 days annual leave.
4. Salary market-related for a similar role.