Client Portfolio Analyst

FirstRand Bank Limited; Upington; Presencial; ZAR 350.000 - 520.000; Jornada completa

Descripción de la vacante

FirstRand Bank Limited in Upington seeks an Analyst to support the Client Portfolio Executive by overseeing credit facilities approval processes, monitoring quality and risk, and ensuring compliance with internal policies and regulatory standards.

The ideal candidate has 2-3 years in a Commercial Banking Analyst role, a Bachelor of Business Administration/Finance-related qualification, and exposure to credit applications and RE5.

Formación

• 2–3 years of experience in an Analyst role in Commercial Banking.
• Bachelor of Business Administration or Finance-related qualification.
• RE5 Preferential Sales and Credit exposure essential.
• Experience dealing with high level customer queries in business environment.

Responsabilidades

• Oversee approval processes for credit facilities and monitor risk and compliance.
• Educate clients and offer appropriate solutions while maintaining relationships.
• Collaborate with stakeholders including end-users, project managers and senior staff.
• Develop materials and reports to inform decision making and identify improvement opportunities.

Conocimientos

Analytical thinking

Client service

Communication skills

Educación

Bachelor of Business Administration/Finance-related qualification

Descripción del empleo

Job Description To support the Client Portfolio Executive in effectively managing and administering a client portfolio by overseeing the approval process and ensuring ongoing quality and risk management of clients’ credit facilities. This job ensures compliance with internal policies and regulatory standards while enabling sustainable client relationships. Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial and Corporate Banking (Upington) you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Ideal candidate must have the following exposure: Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained. Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members. Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements. Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner. Ensure compliance is adopted in terms of systems and procedures as laid out by business. Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes. Ensure analysis is conducted to identify business performance improvements and reengineering initiatives. Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data. Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. Create own development plan and review plan with team leader or manager. Understand which competencies and skills are required to be mastered to ensure personal development and performance.

You will be an ideal candidate if you: Have obtained 2-3 years experience in an Analyst role in the Commercial Banking environment Have obtained a Bachelor of Business Administration/Finance related qualification Exposure to Credit Applications in Commercial environment. RE5 Preferential Sales and Credit exposure essential Have experience of dealing with high level customer queries in business environment

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 10/10/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.