Client Operations Assistant

JVR Software; Johannesburg; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

22 annual leave days

Job summary

O'Brien Recruitment in Western Cape is seeking a finance/accounting professional to respond to client inquiries, investigate issues, and support onboarding. The role includes client reporting, preparing investment proposals, and ensuring portfolio alignment with investment models.

Responsibilities cover data hygiene, Excel optimization, and trading support with a focus on accuracy and regulatory compliance. 22 annual leave days are offered; target start 04 January 2026.

Qualifications

• Degree in Finance, Economics, Business Administration, or related field.
• Advanced Excel skills including pivot tables and data modeling.
• Strong analytical and problem-solving abilities for reconciliations and investigations.
• Meticulous attention to data accuracy with high accuracy in reporting workflows.
• Excellent communication and collaboration with clients and internal teams.

Responsibilities

• Respond to day-to-day client inquiries promptly and professionally.
• Investigate client issues and liaise with investment platforms.
• Support onboarding to deliver a smooth, high-touch client experience.
• Manage client reporting tasks and organize records.
• Assist in creating investment proposals, fact sheets, and private market reports.
• Perform account checks to verify portfolio alignment with models and mandates.
• Address discrepancies to improve account accuracy and reporting.
• Operations & Data Analysis: maintain data hygiene and safeguard data integrity.
• Develop and optimize Excel spreadsheets and pivot tables for reporting.
• Trading Support: assist daily trading and semi-annual trade execution, ensuring compliance.

Skills

Advanced Excel

Analytical skills

Attention to detail

Communication skills

Multitasking

Education

Finance/Economics/Business Admin degree

Tools

Pivot tables in Excel

Data modeling

Job description

• Respond to and resolve day-to-day client inquiries promptly and professionally.
• Conduct investigations into client issues and liaise directly with investment platforms.
• Support the client onboarding process to deliver a smooth, high-touch experience.
• Manage client reporting tasks (preparing, requesting, sending, renaming, and organizing records).
• Assist in creating and updating investment proposals, fact sheets, and private market reports.
• Perform account checks to verify portfolio alignment with investment models and mandate guidelines.
• Address discrepancies to optimize account accuracy and ensure accurate performance reporting.
• Operations & Data Analysis
  • Maintain data hygiene and safeguard the integrity of aggregated business data.
  • Develop, refine, and optimize Excel spreadsheets and pivot tables to streamline reporting and drive operational efficiency.
• Trading Support
  • Support daily trading operations and semi-annual trade execution processes.
  • Ensure all trade execution strictly complies with internal guidelines and regulatory standards.

Key Requirements & Qualifications

• Degree in Finance, Economics, Business Administration, or a related field.
• Advanced proficiency in Microsoft Excel (including pivot tables and data modeling).
• Strong analytical and problem-solving skills for handling account reconciliations and investigations.
• Meticulous attention to detail with high accuracy across data, trade, and reporting workflows.
• Excellent communication skills for effective collaboration with clients, platforms, and internal teams.
• Proven ability to prioritize tasks and multitask efficiently in a dynamic, fast-paced environment.

What We Offer

• Dynamic and collaborative team culture with clear opportunities for career growth.
• Leave policy of 22 annual leave days (excluding public holidays).
• Target Start Date: 04 January 2026.

Employer O'Brien Recruitment Location Western Cape Job type Finance/Accounting Management Salary 20000 Posted 11 Nov 2026