Client Manger

Millennialnxt Pty Ltd; Johannesburg; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a dynamic Client Manager to foster strong relationships with key clients and drive business growth. In this pivotal role, you will oversee client campaigns, ensuring the effective execution of marketing strategies while managing a dedicated team. Your expertise in client management and sales will be crucial as you analyze market trends and develop tailored strategies to enhance brand visibility. Join a forward-thinking company that values innovation and excellence, and make a significant impact in the retail and consumer goods sector.

Qualifications

• 5 years of experience in client management or retail marketing.
• Strong leadership and communication skills are essential.

Responsibilities

• Build and maintain strong client relationships as the main contact.
• Develop strategies to enhance brand visibility and sales performance.

Skills

Client Management

Sales Strategies

Leadership

Communication

Data Analysis

Negotiation

CRM Software

Microsoft Office Suite

Education

Bachelor's degree in Business Marketing

Tools

CRM Software

Microsoft Office Suite

Job description

The Client Manager is responsible for developing and maintaining strong relationships with key clients ensuring the effective execution of sales and marketing strategies. This role involves overseeing client campaigns driving business growth and managing a team to achieve performance targets.

Key Responsibilities :

• Build and maintain strong client relationships acting as the main point of contact.
• Develop and implement clientspecific strategies to enhance brand visibility and sales performance.
• Work closely with internal teams to ensure seamless execution of marketing and retail solutions.
• Analyze market trends and client performance data to identify opportunities for growth.
• Manage budgets forecasts and reporting on client projects.
• Lead and mentor a team to achieve business objectives.
• Ensure service excellence and client satisfaction.

Required Skills & Qualifications :

• Bachelors degree in Business Marketing or a related field.
• 5 years of experience in client management sales or retail marketing.
• Strong leadership communication and negotiation skills.
• Proven ability to develop client strategies and execute business plans.
• Experience with data analysis and reporting.
• Knowledge of the retail and consumer goods industry is an advantage.
• Proficiency in CRM software and Microsoft Office Suite.

Preferred Experience :

• Experience in managing FMCG retail or sales operations.
• Understanding of shopper marketing and trade activation.
• Strong project management skills with the ability to multitask.

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients