Client Management & Migration Associate

WatersEdge Solutions; Johannesburg; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading global technology group invites a dynamic Client Management & Migration Associate to join their innovative team in Johannesburg. This role involves onboarding clients, providing technical guidance on a cutting-edge platform, and maintaining strong client relationships. Ideal candidates are finance graduates with strong analytical and communication skills, eager to grow in a tech-driven environment.

Qualifications

• Exceptional academic track record required.
• Proactive self-starter capable of working independently and in a team.
• Highly organised and deadline-driven.

Responsibilities

• Assist with onboarding new clients and uploading share plan data.
• Provide technical guidance on the share plan platform.
• Maintain and grow client relationships, identifying upselling opportunities.

Skills

Analytical

Problem-Solving

Communication

Education

Bachelor’s degree in Finance, Accounting, or related field

Job description

Are you a driven and analytical finance graduate eager to work at the intersection of finance, technology, and client engagement? Our client, an award-winning global technology group, is seeking a dynamic Client Management & Migration Associate to join their innovative and agile team. This is an exciting opportunity to gain exposure to a cutting-edge web-based platform used by leading companies to manage their share incentive plans.

Key Responsibilities

As a Client Management & Migration Associate, you will :

Assist with onboarding new clients and uploading share plan data onto the system

Provide technical and product guidance on the share plan platform

Advise on IFRS 2 and related incentive queries

Lead client communication including broker interactions and award issuance processes

Deliver platform training to clients and offer continuous support

Maintain and grow client relationships, identifying upselling opportunities

Gather client feedback and collaborate internally to enhance platform functionality

Bachelor’s degree in Finance, Accounting, or related field (CA or equivalent preferred)

Exceptional academic track record

Strong analytical, problem-solving, and communication abilities

Proactive self-starter, capable of working independently and in a team

Highly organised and deadline-driven

If you have not been contacted within 10 working days, please consider your application unsuccessful.

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