Our client is a leading South African meat wholesaler supplying meat and other food products to sectors of the hotel, restaurant, and hospitality industries. They are looking for a Client Liaison Officer to join their Johannesburg team.
JOB DESCRIPTION :
MAIN DUTIES & RESPONSIBILITIES :
- Building and maintaining relationships with clients and key personnel
- Conducting business reviews to ensure the client is satisfied with their products and services
- Alerting the sales team to opportunities for further sales within key clients
- Letting customers know about other products the company offers
- Attending meetings with clients to build relationships with existing accounts
- Achieving client relationship targets and KPIs set by the Commercial Director
- Working closely with Sales Representatives
- Escalating and resolving areas of concern as raised by clients
- Carrying out client satisfaction surveys and reviews
- Updating management and ensuring sales representatives are aware of changes within clients
- Passing leads to the sales team and following up on progress
EDUCATIONAL REQUIREMENTS :
EXPERIENCE AND SKILLS REQUIRED :
- 2 - 3 Years marketing experience within an FMCG environment
- Valid driver's license + own transport (non-negotiable)
By submitting your CV, you confirm that :
- We may retain your personal information in our database for future matching.
- We may contact you when suitable opportunities arise.
- The information you have provided to us is true, correct, and up to date.
We endeavour to reply to each application; however, should you not hear back from us within 14 days, please consider your application unsuccessful.