Clerk: Warehouse

DHL; Gqeberha; On-site; ZAR 150,000 - 225,000; Full time

Job summary

Join the world's largest logistics company as a Warehouse Clerk. This role focuses on providing effective administrative support, ensuring accurate documentation, and maintaining high customer service standards. You will collaborate with managers and support operational activities, contributing to the company's commitment to service and quality.

Qualifications

• 3-4 years of administration experience required.
• 1-2 years logistics/warehousing experience preferred.
• Ability to adapt to a rapidly changing environment.

Responsibilities

• Provide administrative support, ensuring records are accurate.
• Compile daily Delivery Reports for clients.
• Ensure compliance with health and safety requirements.

Skills

Computer literacy

Good communication skills

Attention to detail

Strong interpersonal skills

Analytical skills

Education

Matric

Job description

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce, and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company focused on service, quality, and sustainability, using the power of global trade to connect people and improve lives — not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we’re looking for…

Clerk: Warehouse

Role Outline

To provide effective and efficient administrative support to Operations. Ensuring all records are aligned and accurate, and documentation is kept on record. The Warehouse Clerk works in conjunction with the manager to provide an accurate checking process as detailed in the SOP. Service delivery must be on time and accurate. Ensure customer service is of the highest standard and that losses to the company are minimized. Maintain the integrity of the company at all times.

Key Responsibilities

1. Report and record any non-conformity regarding customer requirements.
2. Report faults/defects of warehouse equipment promptly.
3. Handle pallets and related documents correctly.
4. Ensure timely handover of correct documents/invoices for loads to transport.
5. Maintain accurate customer records as hard copies and ensure documentation availability.
6. Compile daily Delivery Reports for clients.
7. Assist with cycle counts and stock takes.
8. Ensure all Delivery Notes are filed properly.
9. Verify loads after checking by the checker.
10. Support change initiatives actively.
11. Perform administrative tasks according to SOP.
12. Ensure compliance with legislation, site policies, and health and safety requirements.
13. Organize and submit weekly stationary consumable counts.
14. Work within operational areas as determined by management and perform ad hoc duties as required.
15. Check if loads are correctly stored by RT Operators.
16. Verify and ensure accurate PODs and Pallet slips before sign-off.
17. Report accurate and timely information to management.
18. Build relationships across the supply chain, including outbound clerks, hauliers, customers, depots, and customer service.
19. Maintain good housekeeping.
20. Promote awareness of ISO standards and regulatory requirements related to QMS.
21. Work effectively in a team environment.
22. Develop interpersonal skills and participate in skills development initiatives.

Qualifications & Experience

• Matric
• 3-4 years of administration experience
• Computer literacy
• Good communication skills
• Ability to adapt to a rapidly changing environment
• Deadline-driven with accurate data capturing
• Attention to detail
• 1-2 years logistics/warehousing experience
• Knowledge of health and safety procedures
• Ability to work under pressure and meet targets

Core Competencies & Skills

• Strong interpersonal and analytical skills
• Effective communication with internal and external stakeholders
• Ability to understand and execute instructions accurately
• Customer-focused approach
• Strategic planning and resource alignment
• Continuous improvement and innovation mindset
• Leadership qualities such as empowerment, accountability, and recognition
• Feedback and development-oriented
• Personal responsibility and career development focus

Languages

English – verbal and written