Clerk Gr 1 Customer Care

Sasol; Secunda; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Sasol, a global chemicals and energy company, seeks an Administrative Support professional in Secunda to assist an allocated team and promote administrative efficiency in day-to-day operations.

Key duties include coordinating vehicle service centre tasks, liaising with clients on scheduling, and ensuring accurate daily reporting. The role requires 2+ years of experience and a Code 08/E license, with a high school diploma as formal education.

Qualifications

• 2+ relevant years of experience in administrative support.
• Experience coordinating vehicle service centre workflows is a plus.
• Driver's License (Code 08 or E) is required.

Responsibilities

• Perform daily administrative tasks for the vehicle service centre interface.
• Liaise with clients and plan scoping, scheduling and reception of vehicles.
• Coordinate pre-service and post-service inspections with QC.
• Daily walk-downs and progress reporting for vehicles in the workshop.
• Coordinate with external service providers on work progress.
• Update daily spreadsheets with vehicle histories and reports.
• Ensure smooth process flow between planners and internal maintenance teams.

Skills

BC_Communicates Effectively

TC_Action Planning

BC_Manages Complexity

BC_Plans and Aligns

BC_Drives Results

TC_Office Administration

TC_Planning and Organisation

TC_Attention to Detail

BC_Ensures Accountability

TC_Multi-tasking

Education

High School / School Diploma or similar

Job description

Company

Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do. Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Requisition Identification

13084

Closing Date

17 September 2026

Operating Model Entity

Reginal Operations and Asset Services

Location

Secunda

Purpose of Job

To contribute to providing administrative support to an allocated team, to promote administrative efficiency in day-to-day operations.

Key Accountabilities

• To perform the following Daily tasks related to the interface in the work management process in the Vehicle service centre.
• Liaising with clients and planning, regarding the scoping, scheduling and receiving of their vehicles.
• Co-ordinate the pre-service and post-service/maintenance inspections with QC in the morning and afternoons.
• Daily walk-down and reporting back on progress of vehicles inside the workshop.
• Liase with the external service provider on the progress of work performed by them.
• Update daily spreadsheets with information regarding vehicle histories and completing daily reports.
• Ensuring smooth process flow between the planners and the internal garage maintenance teams.

Formal Education

High School / School Diploma or similar

Working Experience

Experience: 2+ relevant years

Additional Requirements

Drivers License (code 08 or E)

Required Personal And Professional Skills

• BC_Communicates Effectively
• TC_Action Planning
• BC_Manages Complexity
• BC_Plans and Aligns
• BC_Drives Results
• TC_Office Administration
• TC_Planning and Organisation
• TC_Attention to Detail
• BC_Ensures Accountability
• TC_Multi-tasking