Company: Empact Group (Pty) Ltd
Division: Empact Group Food Solutions
Position Title: Cleaner (Fixed-Term Contract)
Location: Durban, KwaZulu-Natal, South Africa
Posting Date: 13 August 2026 | Contract Type: Fixed-Term Contract
Governance Framework: Occupational Health and Safety Act 85 of 1993 (OHSA – General Safety Regulations), Foodstuffs , Cosmetics and Disinfectants Act 54 of 1972 (R638 Regulations Governing Hygiene Standards for Food Premises), Protection of Personal Information Act 4 of 2013 (POPIA), Hazard Analysis Critical Control Point (HACCP) Cleanliness Standards
1. Executive Purpose & Operational Mandate
The Cleaner (Fixed-Term Contract) at Empact Group Food Solutions in Durban executes corporate facility cleaning, specialized deep‑cleaning projects, routine sanitation, and support services across both front‑of‑house (FOH) dining zones and back‑of‑house (BOH) food preparation environments.
Operating within a high‑volume corporate catering and food services environment, the position ensures complete adherence to chemical safety protocols, cross‑contamination prevention under R638 food safety standards, meticulous maintenance reporting, and professional corporate hygiene presentation.
1. Pre-Operational Chemical Safety & PPE Preparation
- PPE Equipping: Put on mandatory personal protective equipment (heavy‑duty rubber gloves, non‑slip rubber boots, protective aprons, and eye protection) before handling sanitation agents.
- Chemical Dilution Control: Select approved food‑safe sanitizers, floor detergents, and degreasers, strictly following manufacturer Material Safety Data Sheet (MSDS) dilution ratios to prevent chemical hazards.
- Color‑Coded Tool Selection: Utilize color‑coded cloths and mops (e.g., red for restrooms, blue for general corporate spaces, green for food contact areas) to eliminate cross‑contamination risks.
2. Front‑of‑House (FOH) Corporate Area Sanitation
- Dining & Reception Upkeep: Sweep, mop, and polish corporate dining floors, customer entrance lobbies, and meeting spaces.
- Surface Disinfection: Wipe down and sanitize dining tables, chairs, tray clearance stations, and counter surfaces using food‑grade sanitizing solutions.
- Waste Management: Empty waste bins, line receptacles with new heavy‑duty refuse bags, and transport waste to designated recycling or disposal holds.
3. Back‑of‑House (BOH) Food Production Support
- Food Prep Cleaning: Perform general support cleaning around kitchen prep stations, washing utensils, pots, food trays according to HACCP temperature and sanitation standards.
- Deep Cleaning Execution: Execute specialized scheduled deep‑cleaning projects, including degreasing extraction hoods, scrubbing kitchen wall tiles, and sanitizing walk‑in chiller floors.
- Organic Waste Handling: Clear kitchen food waste continuously, ensuring grease traps and floor drains remain clear and odor‑free.
4. Stock Replenishment, Facility Inspection & Maintenance Reporting
- Consumable Restocking: Monitor and restock paper towels, hand soap dispensers, hand sanitizers, and toilet tissues across all assigned restrooms and hygiene stations.
- Defect & Maintenance Logging: Inspect physical fixtures during cleaning routines, immediately logging broken plumbing, damaged lighting, or building maintenance faults with supervisors.
3. Position Requirements & Candidate Assessment Matrix
- Formal Education Grade 12 / Matric Certificate (Essential) Vocational training in Hygiene, Cleaning, or Hospitality Operations
- Industry Experience Entry-level capability with strong personal hygiene standards Proven working experience as a cleaner in a corporate, commercial, or food service environment
- Customer Service Ability to interact politely with corporate staff and dining guests Prior experience in customer‑facing retail, hospitality, or corporate services
- Chemical & Tool Knowledge Basic awareness of safe cleaning practices and chemical handling In‑depth knowledge of COSHH / MSDS chemical safety and industrial cleaning equipment
- Personal Attributes Exceptional personal appearance, high hygiene standards, good communication skills, and reliability Strong work ethic, attention to detail, and ability to work independently or in team settings
4. Key Performance Indicators (KPIs)
- Sanitation Inspection Pass Rate: Achieve ≥ 98% compliance scores on internal corporate hygiene and food safety (R638) audits.
- Chemical Safety Standard: Zero workplace injuries or chemical spills resulting from improper dilution or failure to wear prescribed PPE.
- Facility Restock Reliability: 100% uptime on restroom and dining station hand soap, sanitizer, and paper consumables.
- Maintenance Escalation: Log 100% of identified facility defects within 2 hours of discovery.