Claims Service Consultant And Administrator

HR Studio (Pty) Ltd; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading insurance business seeks a Claims Administrator to join their team in Johannesburg. The role involves client support, claims processing, and adherence to compliance standards. This opportunity is perfect for a detail-oriented professional who thrives in a fast-paced environment and is eager to contribute to a supportive team committed to service excellence.

Benefits

Supportive team environment

Exposure to various insurance products

Opportunities for professional growth

Qualifications

• At least 1 year of experience in insurance or claims administration.
• Professional interpersonal skills with confidence in client interactions.
• Ability to manage digital tracking systems and handle queries via email and phone.

Responsibilities

• Register insurance claims, gather documentation, and provide updates.
• Track claims, liaise with providers for resolutions.
• Ensure compliance with company policy and regulatory guidelines.

Skills

Communication

Attention to Detail

Problem Solving

Education

Matric

Tertiary Qualification

Job description

Location : Johannesburg (Northern Suburbs)

Job Type : Full-time

Who We Are Recruiting For :

Our client, a well-established and service-focused business in the insurance sector, is seeking a professional and detail-oriented Claims Administrator. This is an exciting opportunity for someone who thrives in a fast-paced, client-facing environment and takes pride in delivering exceptional service and operational support.

Who You Are :

• Strong communicator, confident and professional with clients and teams.
• Detail-oriented,accurate in administration and documentation.
• Fast learner, quick to grasp processes and systems.
• Problem-solver, remains calm under pressure and finds effective solutions.
• Ambitious, thinks creatively and delivers consistently high-quality work.

Your Responsibilities :

• Client Support – Register insurance claims, gather documentation, and provide clear, timely updates.
• Claims Processing – Track claims efficiently, liaise with providers, and ensure resolution in line with industry standards.
• Compliance & Quality – Ensure all actions adhere to company policy and regulatory guidelines.

Requirements

What You Need :

• Matric – a tertiary qualification is advantageous.
• Claims experience – at least 1 year in a similar insurance / claims administration role.
• Professionalism – excellent interpersonal skills and confidence in client interactions.
• Tech-ready – able to manage email, phone queries, and digital tracking systems.
• Driver’s license & own transport – advantageous.
• Flexibility – open to working extended hours when required.

Why Join Our Clients Team?

• Work with a client committed to professionalism and service excellence.
• Be part of a supportive and forward-thinking team.
• Gain exposure to a variety of insurance products and client scenarios.

Apply Now – The best talent finds us. Will you?

Requirements

What You Need :

• Matric – a tertiary qualification is advantageous.
• Claims experience – at least 1 year in a similar insurance / claims administration role.
• Professionalism – excellent interpersonal skills and confidence in client interactions.
• Tech-ready – able to manage email, phone queries, and digital tracking systems.
• Driver’s license & own transport – advantageous.
• Flexibility – open to working extended hours when required.

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