Claims Procurement Specialist : Non-Motor

Closing Date: 04/04
Reference Number: MMH-4
Job Title: Claims Procurement Specialist: Non-Motor
Position Type: Permanent
Role Family: Finance
Cluster: Momentum Insure Company Limited
Remote Opportunity: Some of the time
Location - Country: South Africa
Location - Province: Gauteng
Location - Town/City: Centurion

Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future.

We help companies and organizations care for and reward their employees and members.

Through our own network of advisers or via independent brokers and utilizing new platforms, Momentum Group provides practical financial solutions for people, communities and businesses.

Visit us at our company career page to verify the legitimacy of this job advert.

Role Purpose
Effectively execute, monitor and manage all claims procurement-related initiatives, processes, procedures, systems and partners.

Monitor all claims costs, client experience, service provider management, contract management, driving preferential procurement towards Broad-Based Black Economic Empowerment businesses and supporting Enterprise & Supplier development partners in line with Momentum Insure's transformation objectives.

Requirements
Matric or Grade 12
3 years minimum non-life insurance experience
3 years minimum non-life claims experience (beneficial)
3 years minimum claims procurement experience (beneficial)
Experience in the claims supply and service chain
Experience with incident managers
Knowledge of the legislative impact on the insurance and financial services industry
Relevant regulatory and compliance requirements
Knowledge of the competitor landscape
Certificate in Procurement supply chain management (beneficial)
Hold a valid driver's license
Willing to travel if required

Duties & Responsibilities
Managing service providers within the claims service chain
Conduct monthly service provider audits to confirm adherence to Service Level Agreements
Hold monthly one-on-one meetings to discuss performance & development topics with service providers
Be assertive and interact with partners daily
Support the Claims Procurement strategic objectives
Partner with Momentum Insure's internal stakeholders (Actuarial, Underwriting, Legal, Claims, Sales, and Servicing), including communication and training
Investigate and report on potentially fraudulent service providers
Identify innovative opportunities to improve efficiencies & client experience and manage claims costs
Manage service provider relationships and performance (including performance management & termination)
Present procurement initiatives to the Claims Procurement Steering Committee
Implement procurement initiatives
Manage Broad-Based Black Economic Empowerment initiatives and legislative requirements
Manage Enterprise and Supplier Development initiatives and legislative requirements
Draft monthly reports for the Head of Claims Procurement and the Procurement Steering Committee

Competencies
Communication skills
Problem-solving skills
Planning and organising skills
Interpersonal skills
Business acumen
Client-centric mindset
Detail oriented: Specifically building standards and rates
Accountability
Negotiating skills / solution driver
Ability to handle / manage stress
Conflict Management
Knowledge of the procurement claims value chain
MIS Data Interpretation