Claims Manager

CFS RECRUITMENT; Gauteng; On-site; ZAR 550,000 - 900,000; Full time

Job summary

CFS Recruitment is seeking a skilled Claims Manager in Gauteng, South Africa to oversee the Commercial and Personal Lines Claims departments. You will drive efficient processing, maintain high customer satisfaction, and mentor a team of claims professionals.

The role requires strong leadership and communication, with professional certifications in short-term insurance. You will ensure regulatory compliance and implement process improvements to enhance efficiency.

Qualifications

• RE 5
• Higher Certificate in Short Term Insurance
• FETC in Short Term Insurance NQF 4
• Class of Business: Commercial & Personal Lines

Responsibilities

• Manage and review commercial and personal lines claims
• Ensure compliance with industry regulations
• Lead and motivate a team of claims handlers
• Resolve escalated customer complaints
• Implement process improvements to enhance efficiency

Skills

Leadership

Communication

Education

RE 5

Higher Certificate in Short Term Insurance

FETC in Short Term Insurance NQF 4

Job description

We are seeking a skilled Claims Manager to oversee our Commercial Claims and Personal Lines Claims departments. As the Claims Manager, you will be responsible for ensuring efficient processing of claims, maintaining high levels of customer satisfaction, and managing a team of claims professionals.

The ideal candidate will hold relevant certifications such as

• RE 5,
• Higher Certificate in Short Term Insurance, and
• FETC in Short Term Insurance NQF 4.
• Class of Business: Commercial & Personal Lines

Strong leadership and communication skills are essential for this role.

Key responsibilities:

• Manage and review commercial and personal lines claims
• Ensure compliance with industry regulations
• Lead and motivate a team of claims handlers
• Resolve escalated customer complaints
• Implement process improvements to enhance efficiency