Claims Handler with Swedish & English language skills

Believe Resourcing; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global medical assistance provider based in Cape Town is seeking a Claims Handler to join their team. This full-time role requires professional fluency in Swedish and proficiency in English, with a crucial focus on providing exceptional customer service in the claims process. The position offers a dynamic workplace and opportunities for career growth, with a competitive basic salary of R25,000.00 per month.

Benefits

Dynamic workplace

Career growth opportunities

Impactful work environment

Qualifications

• Professional fluency in Swedish and proficiency in English.
• Previous experience in Medical Assistance, Insurances, Claims Handling, or Tourism is advantageous.

Responsibilities

• Handle claims services from start to end, including data entry and invoice assessment.
• Reply to incoming email enquiries and process claims for medical and travel insurance.
• Provide friendly and outstanding customer service.
• Respond to enquiries in a timely and efficient manner.

Skills

Fluency in Swedish

Proficiency in English

Strong communication skills

Customer service skills

Proactive under pressure

Attention to detail

Education

Matric certificate or higher

Tools

Microsoft Office

Job description

About The Client:

Our client is a Medical Assistance branch of a global company providing support for various international insurance companies and their travelers.

The Opportunity:

Our client is currently looking for Swedish speakers to fulfil the position of Claims Handler. Join them on a full-time basis, working in an international office environment on various projects. This role offers a collaborative and innovative workspace where your expertise and dedication can shine.

What They Offer:

• Dynamic Workplace: A fast-paced, energetic environment that encourages innovation and collaboration.
• Career Growth: Training based on international professional know-how, systems, and various training platforms.
• Impactful Work: Play a crucial role in their mission to provide exceptional claims handling and customer service.

Remuneration:

• Basic Salary: R25,000.00 per month.

Requirements:

• Professional fluency in Swedish and proficiency in English.
• Ability to start ASAP. This is a Fixed-Term Contract. End date - 30 April 2026
• SA VISA secured.
• Previous work experience in Medical Assistance, Insurances, Claims Handling, or Tourism is advantageous.
• Matric certificate or higher.
• Strong user skills in Microsoft Office tools

Key Attributes:

• Pro-active and able to perform well under pressure.
• Excellent attention to detail.
• Flexible and open-minded to ongoing changes and training.
• Strong communication and customer service skills.
• Ability to work efficiently in a multilingual and multicultural team.

Key Responsibilities:

• Handling claims services from start to end, including data entry and invoice assessment.
• Replying to incoming email enquiries and processing claims for medical and travel insurance.
• Providing friendly and outstanding customer service.
• Responding to enquiries in a timely and efficient manner.