Claims Consultant | Centurion, Gauteng

PSG Konsult Ltd; Centurion; On-site; ZAR 280,000 - 420,000; Full time

Job summary

A leading company in the insurance sector is seeking a Claims Consultant to manage claims effectively in Centurion, Gauteng. This role involves decision-making on indemnity, negotiation of settlements, and thorough claims management. The ideal candidate will possess strong communication skills, a full short-term insurance qualification, and at least three years of relevant experience.

Qualifications

• Minimum 3 years’ claims handling experience (commercial and personal lines).
• DOFA confirmation from FSCA is required.

Responsibilities

• Register claims and appoint assessors.
• Make decisions regarding merit – indemnify or not.
• Negotiate settlement and manage salvage process.

Skills

Communication skills

Attention to detail

Interpersonal skills

Time management

Education

Matric

NQF Level 4 - Full qualification (short-term insurance)

Regulatory Examination Level 5

Job description

Job title : Claims Consultant | Centurion, Gauteng

Job Location : Gauteng, Centurion Deadline : August 04, 2025 Quick Recommended Links

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Responsibilities :

• Register claims and appoint assessors
• Manage claims in terms of claims SLA
• Make decision regarding merit – indemnify or not
• Negotiate settlement
• Manage the salvage process (motor & non-motor salvage)
• Detection of fraud and management of fraudulent indicators
• Keep the operational system updated
• Provide thorough and timeousfeedback to the relevant parties

Skill sets required :

• Matric
• NQF Level 4 – Full qualification (short-term insurance) as set by regulation
• Regulatory Examination Level 5 successfully completed
• Minimum 3 years’ claims handling experience (both commercial and personal lines)
• DOFA confirmation from FSCA
• Good verbal and written communication skills
• Results & detailed orientated
• Interpersonal skills
• Team player
• Good time management skills (planning and organising)