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Claims Consultant

RBS Insurance Brokers

Cape Town

On-site

ZAR 300,000 - 400,000

Full time

Today
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Job summary

Join RBS Insurance Brokers as a Claims Consultant to play a crucial role in delivering exceptional claims advice. You will manage the claims process, communicate with stakeholders, and build relationships to ensure client satisfaction. With opportunities for professional development in a supportive environment, this permanent position in Cape Town promises a rewarding career.

Qualifications

  • Minimum 3 years in claims (Personal Lines and Commercial).
  • Computer proficiency, especially in CIMS.

Responsibilities

  • Manage end-to-end claims administration and ensure client satisfaction.
  • Detect and report potential fraud or misrepresentation.

Skills

Communication
Analytical
Organizational

Education

Matric (or equivalent)
RE 5 certification
FAIS-compliant qualification

Tools

CIMS

Job description

Are you ready to make a difference in delivering exceptional claims advice and administration Were building a pipeline for dynamic Claims Consultants who are passionate about providing professional service fostering strong client relationships and ensuring efficient claims processes.

What Youll Do :

  • Minimise claims expenses and general costs effectively.
  • Deliver accurate professional and timely communication to all stakeholders ensuring client satisfaction.
  • Build lasting relationships with clients account executives and insurers.
  • Manage endtoend claims administration including receiving notifications appointing assessors and applying policy terms.
  • Maintain uptodate records and ensure seamless claims resolution.
  • Actively contribute to improving processes team performance and client satisfaction.
  • Detect and report potential fraud or misrepresentation.

Requirements

What Youll Need : Qualifications :

Matric (or equivalent)

  • RE 5 certification
  • FAIScompliant qualification or credits
  • Computer proficiency (CIMS knowledge is advantageous)

Skills :

Exceptional verbal and written communication

  • Strong analytical and organizational abilities

Experience :

Minimum 3 years in claims (Personal Lines and Commercial)

Why Join Us

At RBS we value growth collaboration and excellence. Youll have opportunities to develop your expertise share knowledge with a supportive team and thrive in a role that aligns with your career aspirations.

If youre ready to bring your expertise to our team express your interest today! Lets shape the future of claims consultancy together.

Job Type

Permanent

Market Related

EE Position

Location

Cape Town CBD

Required Experience :

Contract

Key Skills

Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

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