Claims Clerk

Claims Clerk Type : Permanent

Location : Linbro Park

CPG Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that.

We are people serving people.

While we boast the best in tech and infrastructure, our people are our greatest resource.

With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions. Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To effectively process claims accurately and promptly.

Key Responsibilities

1. Claims Processing : Receive claims documentation in a compliant and timely manner.
2. Ensure compliance with established procedures and Company standards to maintain effective administration of the claims process.
3. Administer all paperwork as per defined procedures.
4. Maintain timely input to SAP and ensure accurate claim transaction records.
5. Work in conjunction with the Claims Coordinator to action valid deals on the prepared pricing cover sheet and return to the Credit Supervisor.
6. Process pricing claims and credits on a daily basis.
7. Process all price claims on a monthly basis.
8. Administer all paperwork relating to departments journals.

Information and Data Management : Accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.

Ad hoc Administration : File and safeguard records within area of responsibility. Compile ad hoc spreadsheets.

Effective Teamwork and Self-Management : Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.

Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.

Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.

Manage colleague's expectations and communicate appropriately.

Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives.

Key Relationships

Internal : Functional teams, Finance team, Operational team

External : None

Qualifications and Experience

1. Matric
2. Relevant SAP experience
3. 1 year relevant experience in a credit / claims environment

Skills and Competencies

Behavior Standards : Be brilliant at the basics, Face the brutal facts, Smash the silos, Lead with integrity, respect and energy, Be curious and challenge change, Take accountability for results and people.

Knowledge : Claims principles and tools, Claims business processes and practices, Claims methodologies and principles, SAP

Skills : System skills (SAP), Literacy, Numeracy, Organizational awareness

Attributes : Logical, Compliance focused, Attention to detail, Deadline driven

We look forward to hearing from you!