Claims Business Analyst | Centurion, Gauteng

PSG Konsult Ltd; Centurion; On-site; ZAR 400,000 - 700,000; Full time

Job summary

A leading company in the insurance industry is seeking a Claims Business Analyst based in Centurion, Gauteng. The role involves driving innovative initiatives in claims processing, supporting product development, and ensuring a seamless client journey. Candidates should possess a Matric and NQF4 certification in Short Term Insurance, alongside at least three years of relevant experience. This position offers an opportunity to make a significant impact in the claims automation space.

Qualifications

• 3 years experience in short-term insurance claims.
• Knowledge of policy administration systems (UI and back-end).

Responsibilities

• Drive innovation in the claims environment focusing on automation.
• Develop user stories and improve the policy administration system.
• Deliver claims reports to stakeholders and support claims strategy execution.

Skills

Proficiency in spoken and written English

Claims reporting

Data validation and trend analysis

Education

Matric

NQF4 Certificate in Short term insurance

Tools

Policy administration system

Job description

Job title : Claims Business Analyst | Centurion, Gauteng

Job Location : Gauteng, Centurion Deadline : August 04, 2025 Quick Recommended Links

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Responsibilities :

• Drive innovation and business initiatives in the claim’s environment from a digital and automation perspective.
• Successful execution of Claims strategy
• Support the product development cycle (specifications on system), which will include maintenance and new product design on claims and claims automation.
• Support business to improve client journey.
• Develop user stories to develop and improve the policy administration system in the claims environment.
• Support as key person to set up claims modules which includes all steps such as reports, automation, and data requirements.
• Claims reporting to internal and external stakeholders and Investigate logs received from IT and departments to determine solutions.
• Assist Data team to build accurate reports by identifying trends, validate data to enable the business to manage portfolio profitable.

Skill sets required :

• Matric
• NQF4 Certificate in Short term insurance
• 3 years short term insurance experience
• Experience in short-term insurance claims environment.
• Policy administration system knowledge (UI and back-end)
• Proficient in both spoken and written English