Claims Administrator

Gen Re; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A reinsurance company in South Africa is seeking a Claims Administrator to manage claims administration and support the processing team. The ideal candidate is a recent graduate or currently studying part-time, with strong analytical skills and proficiency in Microsoft Office. This role offers valuable corporate experience in a supportive environment where you'll work alongside industry professionals.

Qualifications

• Fluent in English; a second language is advantageous.
• Strong interpersonal skills.
• Ability to multi-task and be adaptable.

Responsibilities

• Manage claims administration for South Africa and sub-Saharan Africa.
• Monitor mailboxes for incoming claims.
• Assist with preparation of claims.

Skills

Strong analytical skills

Excellent oral and written communication skills

Attention to detail

Ability to work under pressure

Education

Recent graduate or current part-time student in Business, Finance, Engineering or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

General Reinsurance, Cape Town Branch (a subsidary of General Reinsurance AG) is offering an opportunity for Claims Administrator in our Life Australia, UK, SA, Canada division.

Key Responsibilities

The position reports to the Claims Manager for the Life Health Claims Team in South Africa as well as a dotted reporting line to the Claims Manager in Australia. The Claims Administrator will be responsible for the claims administration of South Africa, sub-Saharan Africa, as well as Australia.

The role entails:

• Administration of linking policies and benefits to claims
• Working with the Claims and Data teams on various claims related items
• Monitoring mailboxes for incoming claims and liaising with clients to ensure timely receipt
• Responsible for initiating claim assessment process
• Assisting with the preparation of claims
• Manage the outstanding claims process and claims review process
• Working with the Valuation, Claims and Data teams on reporting and reconciliations
• Support the Gen Re Claims and Data teams with various projects, e.g. support on client audits

Qualifications & Experience

We are seeking a motivated and detail-oriented Claims Administrator to join our team. This is an excellent opportunity for a recent graduate who is looking to gain valuable corporate experience or a student currently studying part-time and eager to build their professional skill set.

As a Claims Administrator, you will play a key role in supporting our claims processing team, ensuring accuracy, efficiency, and excellent service delivery. You’ll gain hands-on experience in a dynamic environment, working alongside experienced professionals who are committed to your growth and development.

• A recent graduate or currently studying part-time (preferably in Business, Finance, Engineering, or a related field)
• Excellent oral and written communication skills with an ability to build rapport and influence at all organizational levels
• Understanding of simple accounting principles and processes
• Ability to produce quality work in a timely manner
• Ability to work both independently, and in a team environment
• Strong analytical skills
• Ability to work in challenging situations with an ability to multi-task, be flexible, adaptable and a self-starter
• Strong attention to detail
• Highly developed interpersonal skills
• Ability to remain calm under pressure
• Solid software skills - Proficient in Microsoft Office (Word, Excel, Outlook)
• Fluent English, a second language would be advantageous
• Eagerness to learn and grow within a corporate environment