Claims Administrator

Exceed Human Resource Consultants; Stellenbosch; On-site; ZAR 150,000 - 250,000; Full time

Job summary

An established industry player is seeking a detail-oriented claims administrator to manage client claims efficiently. This role involves processing claims, ensuring timely payments from insurers, and maintaining accurate client records. The ideal candidate will possess strong administrative and communication skills, with a focus on client satisfaction. Join a dynamic team where your contributions will directly impact client experiences. If you thrive in a fast-paced environment and enjoy problem-solving, this opportunity is perfect for you.

Qualifications

• Strong administrative skills with accuracy and attention to detail.
• Ability to manage multiple tasks under pressure effectively.

Responsibilities

• Process and manage claims submitted by clients on the portal.
• Ensure payments from insurers are received and monitor clients’ accounts.

Skills

Administrative Skills

Problem-Solving Skills

Communication Skills

Attention to Detail

Client-Focused Approach

Education

Senior Certificate

Relevant Diploma or Certificate

Job description

Reference: 10264 AV

Consultant: Anneke Viviers

Job Description:

1. Process and manage claims submitted by clients on the portal.
2. Review claim details and compare them with the insurer's documentation.
3. Make claims "live" once verified.
4. Prepare daily payments for clients.
5. Process quotes for parts and issue authorisations for suppliers.
6. Ensure payments from insurers are received and follow up when necessary.
7. Monitor clients’ bank accounts daily and allocate funds correctly.
8. Ensure clients stay within their limits and do not default due to non-payment.
9. Handle clients professionally, even in difficult situations.
10. Follow established processes carefully to ensure smooth operations.

Qualifications:

1. Strong administrative skills.
2. Senior Certificate – a relevant Diploma or Certificate will be beneficial.
3. Accuracy and attention to detail.
4. Ability to work under pressure and manage multiple tasks simultaneously.
5. Good problem-solving skills.
6. Experience in claims, finance, or insurance is an advantage.
7. Strong communication skills and a client-focused approach.

How to Apply:

1. Email your comprehensive CV to [e-mail].
2. If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
3. We reserve the right to only conduct interviews with candidates of choice.
4. Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.