Claims Administrator

Gen Re; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A global reinsurance company in Cape Town is seeking a Claims Administrator to join their Life and Health Claims Team. This role is ideal for recent graduates or students looking to gain corporate experience. Responsibilities include claims processing and collaboration with various teams to ensure efficient service. The ideal candidate should have excellent communication skills, strong attention to detail, and proficiency in Microsoft Office.

Qualifications

• Motivated and detail-oriented individual looking for corporate experience.
• Eagerness to learn and grow within a corporate environment.

Responsibilities

• Administration of linking policies and benefits to claims.
• Collaborating with Claims and Data teams.
• Monitoring mailboxes for incoming claims.
• Initiating claim assessment processes.

Skills

Excellent communication skills

Strong analytical skills

Proficiency in Microsoft Office

Attention to detail

Ability to work independently

Flexibility and adaptability

Education

Recent graduate or current part-time student in Business, Finance, Engineering or related fields

Job description

Shape Your Future With Us

General Re Corporation, a subsidiary of , is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re.

Gen Re delivers reinsurance solutions to the Life / Health and Property / Casualty insurance industries. Represented in all major reinsurance markets through a network of, we have earned superior financial strength ratings from each of the major rating agencies. We value diversity, equality, and inclusion and promote a culture that supports professional and personal growth.

General Reinsurance, Cape Town Branch (a subsidiary of General Reinsurance AG), is offering an opportunity for a Claims Administrator in our Life Australia, UK, SA, Canada division.

Key Responsibilities

The position reports to the Claims Manager for the Life & Health Claims Team in South Africa, with a dotted line to the Claims Manager in Australia. The Claims Administrator will be responsible for claims administration across South Africa, sub-Saharan Africa, and Australia. Responsibilities include:

• Administration of linking policies and benefits to claims
• Collaborating with Claims and Data teams on various claims-related matters
• Monitoring mailboxes for incoming claims and liaising with clients to ensure timely receipt
• Initiating claim assessment processes
• Assisting with claims preparation
• Managing outstanding claims and claims review processes
• Working with Valuation, Claims, and Data teams on reporting and reconciliations
• Supporting the Gen Re Claims and Data teams with projects and client audits

Qualifications & Experience

We are seeking a motivated and detail-oriented Claims Administrator. This role is ideal for a recent graduate seeking corporate experience or a student studying part-time and eager to develop professionally.

As a Claims Administrator, you will support our claims processing team, ensuring accuracy, efficiency, and excellent service. You will gain valuable hands-on experience working alongside experienced professionals committed to your growth.

• A recent graduate or current part-time student (preferably in Business, Finance, Engineering, or related fields)
• Excellent communication skills, both oral and written, with the ability to build rapport and influence across organizational levels
• Understanding of basic accounting principles and processes
• Ability to produce quality work promptly
• Ability to work independently and as part of a team
• Strong analytical skills
• Flexibility, adaptability, and self-motivation to handle challenging situations and multitask
• Strong attention to detail
• Excellent interpersonal skills
• Ability to remain calm under pressure
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluent in English; additional languages are advantageous
• Eagerness to learn and grow within a corporate environment