Claims Administrator

MVIA; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in Cape Town is seeking a Claims Admin Agent to enhance their Operations Team. The ideal candidate will be customer-focused, detail-oriented, and possess excellent communication skills. This role involves providing outstanding service through effective call handling and accurate responses.

Qualifications

• Experience in a call centre environment.

Responsibilities

• Answering inbound calls to provide outstanding customer service.
• Listening carefully to understand the reason for each call.

Skills

Customer-focused

Communication

Detail-oriented

Job description

We are looking for a Claims Admin Agent to join our Operations Team. The role involves answering inbound calls to provide outstanding customer service by listening carefully to understand the reason for each call and delivering accurate and efficient responses.

Role Requirements

• Customer-focused and detail-oriented
• Efficient with excellent communication skills
• Experience in a call centre environment
• Polite, reliable, knowledgeable, and adaptable