Claims Administrator

Capitec; Bellville; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading banking institution in Bellville seeks energetic, self-motivated individuals to provide administrative support. Candidates must have a minimum of 2 years' experience in banking or administration, and possess a Grade 12 National Certificate. Ideal candidates will also have a Higher Certificate in Accounting or Banking and knowledge of banking systems. This role involves adherence to policies and service-level agreements.

Qualifications

• Minimum of 2 years' relevant working experience, ideally in a banking/administration/retail administration environment.
• Understanding of basic mathematical/accounting principles in a retail/financial services environment.

Responsibilities

• Provide administrative support to the relevant business unit/department in full adherence to agreed SLAs and policy.

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Business writing skills

Planning, organising and coordination skills

Attention to Detail

Education

Grade 12 National Certificate / Vocational

Higher Certificate in Accounting - Financial Accounting or Banking

Job description

Apply by 18/09/2025.

We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To provide administrative support to the relevant business unit/department in full adherence to agreed SLAs and policy and procedure framework

Experience

Minimum:

• Minimum of 2 years’ relevant working experience, ideally in a banking/administration/retail administration environment

Ideal:

• Capitec Bank experience

Qualifications

Minimum

• Grade 12 National Certificate / Vocational

Ideal Or Preferred

• Higher Certificate in Accounting - Financial Accounting or Banking

Knowledge

Min:

• Understanding of basic mathematical / accounting principles in a retail /financial services environment
• Relevant banking systems and applications
• Standard Banks Link (SBL)

Ideal:

• Knowledge of claims
• Knowledge of CIT (cash in transit) processes and compliance
• Knowledge of Capitec's policies, procedures and best practises.
• Knowledge and Experience of compromise notes ( Burn and Mutilated Dye-Stain).
• Knowledge of SARBS regularities and standards.

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Business writing skills
• Planning, organising and coordination skills
• Attention to Detail

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.