Chinese Speaking Customer Service Agent – Highly Competitive Salary – Johannesburg, South Africa

Language Recruiters; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading international company seeks a Chinese Speaking Customer Service Agent in Johannesburg. The role involves assisting customers in Chinese and providing exceptional service in a fast-paced environment. Successful candidates will demonstrate fluency in Chinese, communication skills, and a customer service background. This opportunity offers a highly competitive salary and the chance for career growth within a global team.

Qualifications

• Fluent in Chinese (spoken and written).
• Proficient in English.
• Experience in a customer service or call centre role is an advantage.

Responsibilities

• Assist customers in Chinese via phone, email, and live chat.
• Resolve queries quickly and efficiently.
• Collaborate with departments to ensure service excellence.

Skills

Fluency in Chinese

Excellent communication skills

Problem-solving skills

Proficiency in English

Job description

Are you fluent in Chinese and passionate about helping others? A leading international company is looking for a dedicated Chinese Speaking Customer Service Agent to join their growing team in Johannesburg, South Africa. If you thrive in a fast-paced environment, love solving problems, and want to start an exciting career in a global setting, this job could be your perfect match!

Your key job responsibilities as the Chinese Speaking Customer Service Agent in Johannesburg, South Africa will include:

• Assisting customers in Chinese via phone, email, and live chat
• Providing exceptional service by resolving queries quickly and efficiently
• Maintaining a positive, professional tone across all customer interactions
• Collaborating with other departments to ensure service excellence
• Keeping up to date with product knowledge and internal systems
• Logging all customer interactions accurately and consistently

Requirements for this Chinese Speaking Customer Service Agent Job in Johannesburg, South Africa:

• Fluent in Chinese (spoken and written)
• Proficient in English
• Excellent communication and problem-solving skills
• Ability to work shifts, including weekends and holidays
• Previous experience in a customer service or call centre role is an advantage
• Must be based in Johannesburg or willing to relocate

This is your opportunity to bring your language skills to a rewarding and challenging role while living in one of South Africa’s major business hubs. If you’re ready for an exciting new chapter, this Chinese Speaking Customer Service Agent job in Johannesburg, South Africa offers a highly competitive salary and the chance to grow within a global team. Don’t wait – send your CV to [e-mail] today!

If you’re fluent in Chinese and looking for more opportunities, explore our full list of Chinese language jobs.

Tags: Chinese language job, Johannesburg, customer service, Chinese speaking job, international career, multilingual job, relocation job, language jobs