At LawLabz, we are on a mission to revolutionize practice management for businesses and organisations operating in the legal services sector that might otherwise not have had the opportunity to access best in class technologies. This includes law clinics and small law firms. Our solutions harness Microsoft 365 capabilities and also integrates third-party technologies for function specific requirements where necessary, to create seamless, efficient and scalable tools. As a start-up with a focus on social impact and societal equity, we embrace innovation, agility, and a user-centric approach to drive the future of professional practice management that is widely accessible.
ROLE OVERVIEW
As our Chief Technology Officer (CTO), you will help to shape our technology vision and will lead its execution. You will oversee all aspects of our technological infrastructure, ensuring that our solutions align with business objectives and market needs. As a detail-oriented thinker and hands-on leader, you will guide development, architecture, security, and integration efforts while fostering innovation and operational excellence. In support of LawLabz' start-up nature, you will also play a broader role in respect of our flagship products and key clients as product manager and client relationship manager respectively. You will be a member of the LawLabz Operational Committee.
KEY RESPONSIBILITIES
- Execute LawLabz' technology strategy in alignment with business goals and provide input into strategy development.
Information technology
- Oversee the architecture and development of practice management solutions using Microsoft 365 and the wider Microsoft ecosystem (such as PowerApps, Workflows and AI capabilities).
- Identify opportunities to integrate third-party software solutions for enhanced functionality.
- Ensure robust IT security, compliance, and data protection measures.
- Drive continuous improvement through emerging technologies and best practices.
- Ensure daily operation of LawLabz IT infrastructure and coordinate release schedule.
- Oversee use of IT budget, including assessing resource needs, prioritising initiatives and optimising spending to ensure that strategic goals are met.
- Ensure creation and maintenance of required technical documentation.
- Manage and lead internal and external technology teams.
- Manage vendor relationships and technology partnerships.
- Collaborate with stakeholders to refine product roadmaps and development priorities.
- Build and maintain relationships with existing clients.
- Pro-actively and timeously report to the management team.
- Build and manage relationships with potential clients, from demo to deployment.
Product management
- Drive the development, launch, and continual support and improvement of key products.
REQUIRED CAPABILITIES & PERSONALITY TRAITS
- Strategic Thinker : Ability to align technology solutions with long-term business goals.
- Exceptional attention to detail and problem-solving abilities.
Technical Expertise
- Deep understanding of Microsoft technologies, cloud-based solutions, software development, and integrations.
- Familiarity with third-party SaaS solutions and APIs to enhance core functionality.
- Strong knowledge of software development methodologies, integrations, and architecture.
- Experience in a professional services organisation.
- Proven experience in a mid- to senior technology leadership role, ideally in a professional services, start-up or SaaS environment.
- Innovative Mindset : Passion for exploring emerging technologies and improving existing processes.
- Leadership & Team Building : Strong mentorship skills to guide and develop high-performing teams.
- Problem-Solver : Creative and analytical approach to overcoming technical challenges.
- Business Acumen : Ability to translate complex technical concepts into actionable business solutions.
- Adaptability : Comfortable working in a fast-paced start-up environment with evolving priorities.
- Excellent Communication : Ability to collaborate effectively with cross-functional teams and external partners.
WHY JOIN LAWLABZ?
- Exciting opportunity to shape a pioneering start-up's technology vision.
- Work with cutting-edge tools and drive innovation in practice management.
- Collaborative and fast-paced environment with growth potential.
- Exceptional opportunity to participate in the entire business of a technology start-up in the sought-after legal services sector.
If you're a visionary technologist ready to lead, innovate, and transform professional practice management, we'd love to hear from you!
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Chief Technology Officer • Johannesburg, South Africa