Chief Sommelier

Findojobs South Africa; South Africa; Hybrid; ZAR 300,000 - 450,000; Full time

Job summary

A leading cruise line in South Africa is seeking an experienced Sommelier to develop and manage a comprehensive wine list, train a team, and provide exceptional service to guests. The ideal candidate will have extensive knowledge of wines, exceptional customer service skills, and at least 5 years of relevant experience. This role requires flexibility with a commitment to professionalism and high standards.

Qualifications

• Minimum of 5 years of experience as a sommelier.
• Strong communication and interpersonal skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Develop and maintain an extensive wine list.
• Train and manage a team of sommeliers.
• Conduct wine tastings and educational sessions.

Skills

Wine service techniques

Leadership

Communication skills

Customer service

Organizational skills

Education

Certification from a recognized sommelier program

Job description

Responsibilities :

• Develop and maintain an extensive wine list that complements our onboard dining options and meets the preferences of our guests onboard a cruise ship
• Source and purchase wines from reputable suppliers, ensuring quality and value for money
• Train and manage a team of sommeliers, providing guidance and support to ensure exceptional wine service for our guests
• Conduct wine tastings and educational sessions for guests and crew members
• Create and update wine menus and provide recommendations to guests based on their preferences and budget
• Oversee wine inventory and ordering, ensuring adequate stock levels and proper storage
• Work closely with the culinary team to ensure wine pairings are well-matched with menu offerings
• Collaborate with the onboard events team to plan and execute special wine events and tastings
• Maintain knowledge of current wine trends and industry developments, and make recommendations for updates to the wine program as needed
• Uphold high standards of customer service and professionalism at all times
• Adhere to all company policies and procedures, as well as local and international regulations relating to alcohol service

Requirements :

Minimum of 5 years of experience as a sommelier, with at least 2 years in a leadership or supervisory role

Extensive knowledge of wine regions, varietals, and vintages

Strong communication and interpersonal skills, with the ability to train and manage a team effectively

Excellent customer service skills and a passion for providing exceptional guest experiences

Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously

Proficiency in wine service techniques and proper storage and handling procedures

Strong organizational and time-management skills

Flexibility to work evenings, weekends, and holidays as needed

Certification from a recognized sommelier program preferred, but not required