Chief Operations Officer (Coo)

National Home Builders Registration Council; Johannesburg; On-site; ZAR 80 000 - 150 000; Full time

Job summary

An established industry player is seeking a Chief Operations Officer (COO) to lead strategic initiatives and operational excellence within the organization. This pivotal role involves managing diverse teams across multiple provinces, ensuring compliance with regulations, and fostering strong stakeholder relationships. The ideal candidate will possess a robust background in operations management, a postgraduate degree in a relevant field, and a passion for enhancing organizational effectiveness. Join this dynamic team and contribute to shaping the future of the housing sector in South Africa.

Qualifications

• 10+ years of Operations Management experience in large organizations.
• Postgraduate degree in relevant fields is mandatory.

Responsibilities

• Lead and monitor the development of strategic plans and business objectives.
• Establish operational standards and ensure compliance with regulations.

Skills

Operations Management

Strategic Planning

Stakeholder Engagement

Risk Management

Compliance

Leadership

Education

Postgraduate Degree in Civil/Structural Engineering

Professional Registration with Built Environment Body

Postgraduate Degree in Business Administration

Job description

Job Title: Chief Operations Officer (COO)

Location: Gauteng, Johannesburg

Deadline: May 25, 2025

Responsibilities

• Lead, manage, and monitor the development and implementation of NHBRC strategic plans, review and adjust annual business plans, and implement corrective actions to enhance stakeholder value and organizational sustainability.
• Develop strategic plans aligned with overall business objectives, overseeing the organization's short, medium, and long-term strategies to achieve business goals.
• Provide strategic leadership and oversight across divisions in 9 provinces, including Business Services/Customer Care, Technical Services, Corporate Services, Legal, Compliance & Enforcement, Policy Development, and Social Transformation.
• Implement and maintain operational procedures, monitor performance, and initiate improvements to optimize operations.
• Establish high standards for effectiveness, reliability, safety, and operational excellence.
• Identify major risks, develop mitigation strategies, and establish business continuity and disaster management plans to ensure organizational resilience and compliance.
• Review procurement and contractual processes to ensure legislative compliance and competitive pricing.
• Build strategic partnerships with customers to develop customer-driven solutions, enhancing satisfaction and value.
• Act as custodian of organizational policies concerning external parties and vendors.
• Foster statutory governance compliance, including adherence to the Housing Protection Measures Act.
• Report operational matters to the CEO, participate in Council and Committee meetings, and present relevant information.
• Oversee the development and implementation of Employment Equity initiatives.
• Promote a corporate culture of ethics, customer focus, integrity, and service excellence.
• Ensure compliance with labor laws and evaluate executive performance.
• Perform additional duties as assigned by the CEO or Council.
• Engage with high-level stakeholders, including Ministers, MECs, Premiers, and Portfolio Committees.

Minimum Requirements

• Postgraduate Degree in Civil/Structural Engineering, Architecture, or related built environment qualification (mandatory).
• Professional Registration (Pr) with the relevant built environment body (mandatory).
• An additional Postgraduate Degree (NQF 9) in Business Administration/Leadership is advantageous.
• At least 10 years of Operations Management experience in a large organization within the construction, built environment, or housing sector.
• Minimum 10 years managing technical teams, with at least 6 years leading Executive Teams.
• Practical experience in public sector procurement and compliance practices.
• Experience in a regulatory sector is beneficial.

Advantages

• Leadership experience in operations within Government or Semi-Governmental sectors.
• Extensive knowledge of NHBRC’s operations and products.
• Experience in administrative and management roles.