Chief Operations Officer

Motor Industry Barganing Council; Johannesburg; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

A leading organization in the motor industry is seeking a Chief Operations Officer (COO) to manage operations and ensure compliance with relevant labour laws. The COO will oversee financial operations, enhance customer satisfaction, and engage with stakeholders to align with strategic objectives. This role is central to achieving MIBCO's vision and mission, requiring a dynamic leader with expertise in operational and financial management.

Qualifications

• Proven experience in a senior operational or executive role.
• Strong knowledge of labour law and compliance.
• Experience in financial management and budgeting.

Responsibilities

• Lead the core operations and administration of MIBCO.
• Ensure compliance with industry laws and financial regulations.
• Develop strategic operational plans aligned with organizational goals.

Skills

Financial Management

Compliance Management

Stakeholder Engagement

Risk Management

Leadership Development

Education

Relevant degree in Business Administration or related field

Job description

Position Short Description

To manage and lead the core operations and administration of Motor Industry Bargaining Council (MIBCO), ensuring alignment with the organization’s strategic goals. The COO will be responsible for managing and leading the core operations of MIBCO, including Operations (Client Services & Funds), Regions, Communications, Industry compliance and National Technical Training. The COO is responsible for ensuring optimal performance, risk management, cost control, and plays a pivotal role in the achievement of the organization's vision and mission.

Duties And Responsibilities

Labour Law and Compliance Management:

• Ensure industry wide adherence and compliance to industry collective agreements, Labour Relations Act, Pension Funds Act and other relevant legislation.
• Identifying and taking corrective actions timeously as variances to these agreements and legislation arise.
• Ensure the Council comply with the requirements of the pension fund act and Labour relations act
• Ensure compliance with the service level agreement between the Council and the Motor Industry Retirement Funds
• Ensure compliance with the Financial Sector Conduct Authority Standards
• Ensure compliance with any other laws and regulations which affect the Council
  
  

Budget Development And Financial Management

• Oversee the financial operations of the Council including budgeting, forecasting, financial reporting and continuously improve the Council’s operating model.
• Ensure financial sustainability and accountability
  
  

Customer Experience & Satisfaction

• Provide efficient and effective service, meeting or exceeding customer's expectations in line with service level agreements.
• Ensure exceptional customer satisfaction by optimizing processes and services that directly impact on the client experience.
  
  

Operations Management

• Align operational plans and strategies with MIBCO’s overall strategic objectives.
• Ensure effective and integrated processes and systems across all functional areas.
• Ensure compliance with industry standards and collective/fund agreements, addressing variances promptly.
• Oversee the design and implementation of key projects and meetings to meet business needs and standards.
• Develop operational plans that align with the company’s vision and mission, ensuring resources are effectively allocated to meet broader strategic goals.
  
  

Reporting

Ensure timely and accurate communication of information, including financial data, to the Council and all relevant parties.

Leadership, People Development and Performance Analysis

• Foster a purpose led, caring and high-performance culture through leadership development, talent acquisition, and team-building initiatives, ensuring alignment with organizational goals.
• Oversee and ensure the accuracy, consistency, and timeliness of operational reporting.
• Regularly provide detailed reports on operational performance, key metrics, and strategic goals to the General Secretary, offering insights that inform decision-making and continuous improvement.
  
  

Risk Management

• Head of risk management (Executive appointed to support the General Secretary) and custodian of the Risk Management Strategy, Coordinator of risk management activities throughout MIBCO
• Identify potential risks, ensure compliance with relevant regulations, and implement systems to mitigate operational challenges.
  
  

Strategic Planning

• Collaborate with the General Secretary and Executive team to develop and implement strategic plans
• Monitor and evaluate the effectiveness of operational strategies
  
  

Stakeholder Engagement

• Build and maintain relationships with key stakeholders, including parties, employers, employees, and government agencies.
• Assist the General Secretary in industry wage negotiations and other external engagements.